How many tickets can I buy at one time?

You can buy up to 4 tickets per transaction. This excludes some packages which include more than 4 tickets.

👈🏼BACK TO FAQS

Presale

Who is playing?

For the current festival lineup, check our Artists page on our website

The first release of acts is usually released in August, with a final release in November. However, this is subject to change. Keep in touch via Rhythm and Vines socials for updates.

Instagram

Facebook

👈🏼BACK TO FAQS

Festival Info
Lineup,artists

What accessibility facilities are available at the event?

Our team are constantly working towards improving the accessibility of the site. Unfortunately, there are challenges to adapting a working farmland and vineyard into a fully accessible event space, but each year our site team are making improvements to the site layout and improving infrastructure to ensure ALL of our customers can get to experience the best of Rhythm and Vines.

R&V has the following accessible features:

  • Accessible toilets are situated in all campsite areas and Locations around the festival site.
  • Gravelled roads lead between our major stages (not on the grass).
  • Accessibility platforms at both the Vines and Rhythm stages.
  • Accessibility parks are available on application.

If you have accessibility requirements and wish to attend Rhythm and Vines, we ask that you fill out the form below. This will help our team be aware of your requirements. Our customer experience team will come back to you with any specific requests and aim to accommodate where possible.

Any feedback will also help make Rhythm and Vines a better event, and we thank you in advance.

💡ACCESSIBILITY FORM

👈🏼BACK TO FAQS

Festival Info
location,access,disability,wheelchair access

Where can I park my car in Gisborne?

Gisborne has several public car parks.

💡CLICK HERE FOR MORE INFORMATION

👈🏼BACK TO FAQS

Festival Info
Parking

Can I sleep in my car or campervan?

No. Sleeping in vehicles in the carpark is prohibited and there are no Campervan facilities at R&V, sorry. You can bring your campervan into the carpark; however, you are not allowed to sleep in it. You will be required to camp within the campgrounds in a tent or in one of our accommodation options. You will need to have a camping ticket.

Here are some local Gisborne campervan parks that might be able to help if you are looking for somewhere local:

💡Waikanae Top 10 Holiday Park

💡Showgrounds Motor Camp

💡Gisborne NZMCA Park

👈🏼BACK TO FAQS

Festival Info
camping,campervan,sleep

How do I manage my Bookatent package?

If you have one of these packages then you may request a Name Change or Cancellation.

  • Glamping
  • Prem-Tent

Name Change: Please visit THIS LINK, fill in the form and await the response.

Cancellation: Please email mara@rhythmandvines.co.nz

If you have another type of Bookatent package, then you will need to log in to your Moshtix account and click Help to open a customer service query.

👈🏼BACK TO FAQS

I'm camping onsite. How can I get into town?

There may be a campers bus available to take campers into town and back during the day. Fees apply.

👈🏼BACK TO FAQS

Festival Info
Bus

What is the $150 Deposit?

We’re doing things a little differently this year, now you can secure the time of your life with a $150 ticket deposit for Rhythm and Vines 2024!

How does it work? ⚡️

Follow these simple steps:

💎STEP 1: Head to rhythmandvines.co.nz/tickets. Select the Deposit option.

💎STEP 2: Purchase the Deposit for the category of ticket you require, until 29th Feb 2024 5pm, unless sold out prior. By paying a Deposit you are agreeing to pay for the balance of the Ticket price (as indicated above for the relevant ticket category) on or before 1 May 2024.

💎STEP 3: You will be emailed on the 5th March 2024 with instructions on how to pay the Balance of your ticket price (as indicated above for the relevant ticket category) and receive your ticket.

💎STEP 4: You have until the 1st May 2024 5pm to pay your balance to finalise your ticket purchase.

💎STEP 5: Come to Gisborne in December and have the time of your life.

Other details include:

→ From $150 per Ticket Deposit available on limited allocation of Treble Camp, Treble Camp Gold, Meadow Camp, Premium Camp, Bookatent packages in Bass or Rhythm Camp, 3 Day GA or Vintage Club festival tickets.→ Not available for Premium Accommodation packages.

→ * ZIP is pending relevant application and approval

→ Terms and Conditions apply.

Is there powder or pamper rooms?

Yes, there are powder and pamper rooms located around the festival site.

👈🏼BACK TO FAQS

Festival Info,Camping

Where can I buy tickets?

Rhythm and Vines tickets are only sold via these Official Channels:

RHYTHMANDVINES.CO.NZ

MOSHTIX.CO.NZ

DO NOT buy an R&V ticket from social media, from people, or from resale sites such as Viagogo, Tixel or TradeMe. These are not verified sellers, your tickets will not be legitimate, and you will not have access to the festival in December.

There are no private sales or name changes allowed. The only exception to this is Bookatent Premium (Glamping or Prem Tents) or Hotel/Motel packages, which can have name changes done within their packages via the account holder only. Conditions apply.

How does Ticket Return work (formerly Resale)?

I can't make it anymore. Refund?

Buy safely and securely, and don’t miss out on the party.

Tickets
Tickets

How do I apply to be a part of Rhythm and Vines?

For jobs, Volunteer opportunities, Artist submissions and Vendors, please head to the application page below.

💡APPLY FOR RHYTHM

👈🏼BACK TO FAQS

Festival Info
Volunteer,talent,submission,Jobs

When does Ticket Return (formerly Resale) become available?

Ticket Return (formerly Resale) will only become available once the festival allocation sells out or during a set time period stipulated by the festival. More info below.

How does Ticket Return work (formerly Resale)?

Tickets
Resale,Tickets

Does the festival have a safe space?

Yes, we call it The Haven. Being a festival, we love to create spaces that are stimulating for all of the senses. However, we know this can sometimes get overwhelming. THE HAVEN is our safe space area that is located next to St Johns and other medical services. THE HAVEN provides a relaxing sanctuary where trained staff are available for anyone that needs extra support or a quiet moment away. We want everyone to feel safe, so take care of each other. Visit The Haven, or tell security if something doesn’t seem right.

👈🏼BACK TO FAQS

Festival Info

What is Woodlands Camping?

Woodlands Camping is located at a neighbouring property next to R&V.

They offer multi-day camping packages as well as single-night camping. This campground is R18 and non-BYO.

Campervans are not allowed at Woodlands this year.

Facilities include: Camp shop, toilets and hot showers, girls powder room - for hairdryers etc, and availability to charge your phones, devices etc.

Please visit their website for more info and to buy tickets.

💡woodlandscamping.co.nz

👈🏼BACK TO FAQS

Camping
Woodlands,camping,campervan

How much does it cost to list my ticket for Ticket Return?

Ticket Return (formerly Resale) will only become available once the festival sells out. How does Ticket Return work (formerly Resale)?

For tickets on Moshtix, once your tickets have sold, you will be refunded your original ticket, less the $12.50 Ticket Return fee and the original Moshtix booking and transaction fees.

Tickets

Why are there no tickets available?

Once Rhythm and Vines initial festival allocation sells out, the Moshtix Ticket Return functionality is turned on. For a ticket to become available, it requires someone to list their ticket for Ticket Return.

The recommended method to secure festival tickets is to regularly check back on the Moshtix ticketing page found via our tickets page: rhythmandvines.co.nz/tickets.

Also, check the packages page rhythmandvines.co.nz/premium for newly released Premium Packages (Glamping, Prem-Tent, Hotel or Motel) packages.

If you would like to go on the Wait List for a Premium Package, please email hello@rhythmandvines.co.nz

How does Ticket Return work (formerly Resale)?

Tickets
Resale,Tickets

Are there secure lockers onsite?

There are no secure lockers onsite. Please don't bring any valuable items to the festival.

👈🏼​

👈🏼BACK TO FAQS

Camping

Can I sell my ticket to my friend privately or just change the name?

No private sales, name changes or transfers are permitted, and this is clearly outlined at the point of purchase. Due to amount of scammers and scalpers operating, this functionality is not available for Rhythm and Vines.

The only exception is for Premium Packages (Glamping, Prem-Tent, Hotel & Motel packages), which the account holder may request name changes within the package.
* Fees, terms & conditions apply.

Please note to ensure the validity of the ticket, we require the name on each ticket to match the name of the ticket holder. At the event, security will check to ensure the name on the ticket matches the name of the ticket holder’s ID.

How does Ticket Return work (formerly Resale)?

To minimise the harm caused by Scalpers and Scammers, all unwanted tickets must be listed for Ticket Return when this option becomes available.

Please note private sales are not possible via the official Ticket Return facility. Please keep an eye on the event website and your Moshtix account for further updates on when the option will become available.

Tickets
Tickets,Name change,Bookatent

Can I bring a campervan to R&V?

There are no Campervan facilities at R&V, sorry. However, you are welcome to park it in the festival car park, but you won't be able to sleep in it.

Here are some local Gisborne campervan parks:

💡Waikanae Top 10 Holiday Park
info@waikanaebeachtop10.co.nz
gisborneholidaypark.co.nz

💡Showgrounds Motor Camp
camp@gisborneshow.co.nz
www.gisborneshow.co.nz

💡Gisborne NZMCA Park
Centennial Marine Drive

We suggest contacting the Gisborne i-Site for campervan options around Gisborne.

Email: info@gisbornenz.com or ring: 06-868 6139

Or contact the Gisborne i-SITE information centre info@gisbornenz.com

06-868 6139

👈🏼BACK TO FAQS

Camping
campervan

I misspelt the name on my ticket.

Follow the process here to request a fix to your order within Moshtix.

Please note that fees may apply.

👈🏼BACK TO FAQS

Tickets
Tickets,Moshtix

Is there power at the campsites?

No, the camping sites are not powered. Premium Camp and onsite accommodation packages offer phone charging stations. We recommend bringing a fully charged power bank to R&V to keep your phone going!

👈🏼BACK TO FAQS

Camping
camping,power,charge,Bookatent

How can I upgrade my ticket to include Camping, Camping Gold or VIP?

Technically, we don't have upgrades.

If you already have a ticket, and you decide to purchase a more expensive ticket or package, then you may apply to have your original ticket refunded.

We recommend you contact Moshtix to assess your options.

👈🏼BACK TO FAQS

Tickets
upgrade,camping,vintage,VIP

What type of bedding can I bring?

Air mattresses and camping rolls are best suited to the onsite camping environment. Bring your sleeping bag/duvet and pillow to make your camp bed nice and cozy!

Foam mattresses are not permitted as they pose a potential fire hazard.

👈🏼BACK TO FAQS

Camping
camping,bedding,mattress,Bookatent

Can I bring alcohol into the campgrounds?

No. Our liquor licence does NOT allow BYO alcohol (bring your own alcohol). Our lively Camp Bars will provide drinks at very reasonable prices. The camp bars will be open the following hours:

  • December 28th: 2 pm-midnight
  • December 29th: 10:30am - 3 pm
  • December 30th: 10:30 am - 3 pm
  • December 31st: 10:30 am - 3 pm

The Festival bars located within the festival site open from 2pm each day from December 29th. Times are subject to change.

👈🏼BACK TO FAQS

Camping
camping,restrictions,alcohol

Can I visit friends in other campgrounds?

If you have a Camping ticket, you will be able to visit friends in any campground once the festival is operating. However, during the load-in day on December 28th, access to the campgrounds will be limited to the Camp you have purchased for. This is to ensure efficient load-in and helps improve the overall camping experience.

General campers can not visit Premium Camp, Glamping, or Prem-Tent Village, which are exclusive to holders of Premium Camp wristbands. Premium Campers are allowed to visit all other General Camp zones.

👈🏼BACK TO FAQS

Camping
camping

Is there a limit to the number of tickets I can purchase?

Yes, you can purchase up to four tickets under one account. This is to reduce ticket scalping and to reduce other issues with multiple ticket purchases.

👈🏼BACK TO FAQS

Tickets
Tickets

Can I go back to my campsite during the festival?

You sure can! This is part of the attraction of the Onsite Camping experience. If you want to get away from it all for a break or a quick lie down, you’re only minutes away from your tent.

Please note that due to the conditions of our liquor licence, there will be a one-way door policy at midnight on December 29th and 30th and then at 2:30 am on the 31st. Once you leave the festival site after these hours, you won’t be allowed back in.

👈🏼BACK TO FAQS

Camping
camping,Bookatent

What does 3 Day GA get me?

Your 3-DAY GA FESTIVAL PASS gains you access to the festival (excluding camping), which starts at 2 pm each day on DECEMBER 29, DECEMBER 30 and DECEMBER 31.

The festival hours are as follows:

  • December 29th: 2 pm-midnight
  • December 30th: 2 pm-midnight
  • December 31st: 2 pm - 6 am

A 3-Day General Admission Pass does NOT include camping.

👈🏼BACK TO FAQS

Tickets
Tickets

What size tent can I bring?

For onsite camping at R&V, all tents need to be a normal 4-person tent or smaller (3m x 3m). No oversized tents. Tent size is limited by the width of the space between the vines, which is 3m.

👈🏼BACK TO FAQS

Camping
camping,tent

Why do I have to put my name on the ticket?

This is to ensure you are who you say you are and acts as an extra measure against scamming and scalping, as well as an additional tool for managing our liquor licence for the festival. The name on your ticket will link to your RFID wristband.

All names on tickets have to match your ID when checked at the gate.

Make sure you've put the correct name on your ticket so you have no problems coming into party with us.

👈🏼BACK TO FAQS

Tickets
Tickets

Can I change campgrounds?

Swapping campsites is subject to availability. To request this, log into your Moshtix account and select "Manage Tickets & Booking History", then "Help with this Order". * Fees may apply.


Therefore, it is important that you buy early to get into your favourite campground.


The campground capacities ensure we have enough infrastructure in place at each campground to provide the ultimate camping experience.

👈🏼BACK TO FAQS

Camping
camping

If I buy a resold Ticket via Moshtix, will it have my name on it?

Yes! Tickets purchased via the Moshtix Official Ticket Return Facility work exactly the same way as those originally sold to the event via Moshtix. This means that when you purchase your Ticket Return ticket, Moshtix will collect name and/or date of birth information for each ticket.

👈🏼BACK TO FAQS

Tickets
Resale,Moshtix,Tickets

My friend has a Gold Pass, and I have normal camping. Can we tent together?

Yes.

People who have a GOLD PASS can still tent with mates who don't have it, but only the GOLD PASS members will have access to the Gold facilities.

👈🏼BACK TO FAQS

Camping
camping,Gold

How do I take my tickets off from Ticket Return?

If you would like to take your ticket(s) back before they have been resold, you can now do so by logging into your Moshtix account and selecting the ‘Cancel Ticket Return’ option. Once you have selected this option, you will need to select the tickets you no longer wish to list on Ticket Return.

Once removed from Ticket Return, your tickets will be available via your account. To check the status of your ticket, log in to your Moshtix account and go to the ‘Manage Tickets’ section.

👈🏼BACK TO FAQS

Tickets
Resale,Tickets

How can I manage my Hotel or Motel booking

FIND YOUR PURCHASE CONFIRMATION EMAIL and locate your 4 digit Order Number.

Visit THIS LINK to request a Name Change within your package. Only the account holder (purchaser) may request a name change.

Email mara@rhythmandvines.co.nz to request:

CANCELLATION

As per the terms & conditions you may request cancellation of your package

1. Confirm in writing you wish to cancel, including the Order #

2. Package will be relisted on the R&V website

3. If/When it resells to a new customer you are entitled to a full refund less the $275 cancellation fee.

4. Please note that new packages sell before the resales, so if there are still packages available on the website your refund will not be immediate.

👈🏼BACK TO FAQS

Premium,Accommodation
hotel,motel

I want to sell my ticket, but my friend bought my ticket for me.

Tickets can only be offered for Ticket Return by the original purchaser of the tickets. If you are a ticket holder and wish to offer your ticket for resale, you will need to arrange the Ticket Return of your ticket with the purchaser (account holder).

👈🏼BACK TO FAQS

Tickets
Resale,Tickets

When do Tickets go on sale?

Tickets go on sale in early January each year.

So you can pretty much buy your R&V ticket at any stage during the year. However, once tickets sell out, they become more expensive via Ticket Return, so we encourage you to purchase early during the presale.

👈🏼BACK TO FAQS

Tickets
Tickets,when

I won a comp pass. Can I pass my Comp Pass by donation on to someone else?

No sorry. Once you have redeemed your Comp Passes, they are non-transferable.

👈🏼BACK TO FAQS

Tickets
Comp Tickets,Tickets

Can I assign my package over to someone else?

👈🏼Premium Packages (Prem-Tent, Glamping, Hotel or Motel)

Unfortunately not. If you are the owner of the package, and you can no longer make it, as per the Package Terms and Conditions, you will be required to cancel the booking and therefore have it listed for resale. The reason we have to do this is because the booking is under the package owner's credit card.

To request cancellation please email mara@rhythmandvines.co.nz

1. Confirm in writing you wish to cancel your package, including the 4 digit Order #

2. Package will be relisted on our website

3. If/When it resells to a new customer you are entitled to a full refund less the $275 cancellation fee.

4. Please note that new packages sell before the resales, so if there are still packages available on the website your refund will not be immediate.

👈🏼Bookatent Packages

Unfortunately not also. You will be required to list for resale.

How do I manage my Bookatent package?

👈🏼BACK TO FAQS

Houses,Premium
Package

When is Rhythm and Vines?

Rhythm and Vines camping opens up on DECEMBER 28 (Onsite campers only), with the festival officially starting at 2 pm on DECEMBER 29. Each day the festival finishes just after midnight, except for New Year’s Eve, which the party goes through till sunrise, welcoming in the first sunrise of the New Year.

See below dates and times:

CAMPERS *

  • December 28th: Check-in opens 9:30 AM
    * must hold a valid camping pass to access campgrounds

FESTIVAL

  • December 29th: 2 PM gates open – 12:30 AM gates close
  • December 30th: 2 PM gates open – 12:30 AM gates close
  • December 31st: 2 PM gates open – 6:00 AM gates close


Please note organisers reserve the right to alter these times.

👈🏼BACK TO FAQS

Festival Info
Time,camping,when,festival times

Is it R18?

Rhythm & Vines is strictly R18. Anyone under this age will be denied entry.

You must be 18 on the day you check in to R&V. For example (and unfortunately), if you are turning 18 on December 29, then you will only be allowed entry on December 29 and won’t be allowed into the campgrounds on December 28.

To be admitted to the festival, everyone must show a valid photo ID in addition to your ticket with bar-code.

💡WHAT ARE THE FORMS OF ID

👈🏼BACK TO FAQS

Festival Info
restrictions,age

What Premium Packages are available?

Depending on what stage of the year will depend is what is available. Packages go on sale as early as January. Keep an eye out for resale tickets and packages throughout the year.

👈🏼BOOK ACCOMMODATION PACKAGES

💡PREMIUM ONSITE PACKAGES

GLAMPING PACKAGE (VIP TICKETS + PREMIUM CAMP)

Glamping Village is located within the Premium Camp zone and offers access to the Premium camping facilities. Glamping tents are large pre-setup Bell Tents, sold as 2 Person and 4 Person packages (incl. VIP Tickets). One great thing about Glamping is that you can choose your bed sizes - single or double bed(s). Glamping comes with bedding - sheets, duvets, pillows.

PREM-TENT PACKAGE (VIP TICKETS + PREMIUM CAMP)

Prem-Tent Village is located within the Premium Camp zone and offers access to the Premium camping facilities. Prem-Tents are pre-setup canvas tents sold as a 2, 3 or 4 Person Person package (incl. VIP Tickets). 2 Person Prem-Tents come with airbeds, and the 3 & 4 Person packages come with single stretchers. Bring your own sleeping bag or duvet.

💡PREMIUM OFFSITE PACKAGES

HOTEL PACKAGE

The Emerald Hotel Package is the top of the line R&V experience. Packages include Vintage Club Premium Passes, three nights accommodation at the 4 star Emerald Hotel, buffet breakfast, exclusive bus and pool party access.

MOTEL PACKAGE

A range of packages are on offer, with accommodation at quality Gisborne motels and motor inns. Packages include Vintage Club Premium Passes, four or five nights accommodation (depending on the motel) and festival bus pass. Some motels have age limits and may require a bond. Please read the package descriptions carefully.

👈🏼BACK TO FAQS

Premium
camping,hotel,motel,Package,VIP,Glamping,Bookatent

I don't want to camp. What are my options?

Rhythm and Vines offers a range of Hotel and Motel packages here.

If sold out, keep checking the page, as cancellations will see packages released back into general sale from time to time.

Check out Rental Houses options in Gisborne with

Event Accom Check out their website here.

For other accommodation options, head to https://www.tairawhitigisborne.co.nz/accommodation/

👈🏼BACK TO FAQS

Premium,Houses
Rental,Package,House,Bookatent

Does the festival have re-useable cups?

Rhythm and Vines have teamed up with TURN to take climate action and fight single-use plastics. TURN cups are REUSABLE and a green alternative to single-use plastic cups. The catch?

This only works if you reTURN your cup to the designated reTURN bins throughout the festival. Scan the QR code on TURN cups or bar signs to enter to win exclusive rewards. The earth thanks you!

How to join the reTURNable revolution and win rewards:

  1. Scan the QR code on TURN cups or bar signs around the festival.
  2. Enjoy your drink.
  3. Drop in a reTURN bin. If you win, you’ll receive a text message.

👈🏼BACK TO FAQS

Festival Info

How do I upgrade to a Premium Accommodation package?

Rhythm and Vines Premium packages include tickets to Rhythm and Vines built into the cost.

If you already have your Festival Pass and wish to upgrade to a package (which includes tickets), we can refund your initial tickets purchased once you purchase the package.

👈🏼BACK TO FAQS

When buying the package, you will be prompted to enter in the Order Number and details for the original ticket(s) for package members. Our Premium Services team will then request the refund of the initial ticket. You will be issued with a new package ticket.

👈🏼BOOK PACKAGES

Premium
Package,upgrade,Bookatent

What forms of ID do you accept?

By LAW, the ONLY forms of ID we can accept at R&V Check-in are:

  • A valid and current NZ Photo Drivers’ License
  • A valid and current NZ or overseas Passport
  • Kiwi Access Card (apply for yours here)

Overseas IDs, expired IDs, Student IDs, credit cards, birth certificates, library cards, and gun licenses will NOT be accepted. If you are from overseas, please present your passport.

Our advice to you:

  • If your ID is super old (can hardly see the photo) or you have completely changed your look - you will need to bring a secondary photo ID.
  • DON’T go for your new Driver’s License if it is not 100% guaranteed to be ready before Rhythm.
  • If you’re the silly bugger who went out on the town with your only form of photo ID and lost it right before R&V - then unfortunately, that's a you problem, and there's nothing we can do.
  • All photo ID matters are legal issues - that means there is no wriggle room. Please don't waste your time begging us to let you in with a photo of your ID or asking to use another unofficial form of ID.

Make sure you have this sorted so you don’t miss out on R&V this year! Be sure to remind your mates.

👈🏼BACK TO FAQS

Festival Info
restrictions,age

How do I get from my Hotel or Motel to R&V?

All official Rhythm and Vines Hotel and Motel packages include a 3-day festival Bus Pass.

All of our package motels are within walking distance to an R&V bus stop.

Festival Buses from town to R&V run from 1:30pm - 8:30pm.

Festival Buses from R&V back to town run 11:00pm - 1:30am (29th, 30th Dec) and 11:00pm - 6:00am (New Years Eve).

Emerald Hotel package members enjoy an exclusive bus that stops on the hotel doorstep.

👈🏼BACK TO FAQS

Premium
Bus,hotel,motel

Who is playing?

For the current festival lineup, check our Artists page on our website

The first release of acts is usually released in August, with a final release in November. However, this is subject to change. Keep in touch via Rhythm and Vines socials for updates.

Instagram

Facebook

👈🏼BACK TO FAQS

Festival Info
Lineup,artists

Do Hotel/Motel Packages include access to the Waihohika Warmup pre-party on December 28th?

No, sorry. You must hold a valid Camping ticket to access the Waiohika Warmup camping pre-party.

👈🏼BACK TO FAQS

Premium
motel,hotel,camping,december 28

How do I apply to rent a house?

Rhythm and Vines has discontinued the rental house service.

We recommend Event Accommodation Ltd for local Gisborne house rentals over the new year period. Visit their website here.

Alternatively, you can purchase a camping ticket or one of our many premium packages.

💡PREMIUM PACKAGES

👈🏼BACK TO FAQS

Houses
Rental,House

Who can I contact about an issue with my accommodation package?

With any specific questions about your Premium Accommodation Package (Hotel, Motel, Glamping or Prem-Tent please contact the Premium Services team:

mara@rhythmandvines.co.nz

For queries about any other type of camping package or ticket, please email hello@rhythmandvines.co.nz

👈🏼BACK TO FAQS

Premium
Package,contact,Bookatent

What accessibility facilities are available at the event?

Our team are constantly working towards improving the accessibility of the site. Unfortunately, there are challenges to adapting a working farmland and vineyard into a fully accessible event space, but each year our site team are making improvements to the site layout and improving infrastructure to ensure ALL of our customers can get to experience the best of Rhythm and Vines.

R&V has the following accessible features:

  • Accessible toilets are situated in all campsite areas and Locations around the festival site.
  • Gravelled roads lead between our major stages (not on the grass).
  • Accessibility platforms at both the Vines and Rhythm stages.
  • Accessibility parks are available on application.

If you have accessibility requirements and wish to attend Rhythm and Vines, we ask that you fill out the form below. This will help our team be aware of your requirements. Our customer experience team will come back to you with any specific requests and aim to accommodate where possible.

Any feedback will also help make Rhythm and Vines a better event, and we thank you in advance.

💡ACCESSIBILITY FORM

👈🏼BACK TO FAQS

Festival Info
location,access,disability,wheelchair access

Can I cancel my package and get a refund?

Yes, as per the Accommodation Package Terms & Conditions, it is possible to cancel and get a refund.

Here is the process:

- Notify Premium Services in writing that you want to cancel your package by emailing hello@rhythmandvines.co.nz

- Your package will be put back on sale via the R&V website

- There is a $275 cancellation fee

- Your refund will be paid when your package sells to a new customer and you will be notified. Refunds go back to the card account used for the purchase. If you have a new card but are still with the same bank then your refund will automatically be paid into your account. If you are no longer with the same bank then you will need to contact your former bank and let them know that a refund will be coming through for you and they will transfer it to you once received.

👈🏼BACK TO FAQS

Premium
Package,refund,cancel,Bookatent

Where can I park my car in Gisborne?

Gisborne has several public car parks.

💡CLICK HERE FOR MORE INFORMATION

👈🏼BACK TO FAQS

Festival Info
Parking

I have broken up with my partner. Who owns the ticket/package if we purchased together?

A lot can happen over the months between when Rhythm and Vines goes on sale and the event. Unfortunately, we get a number of enquiries about partners separating during this time and get asked the question of who owns the tickets that they purchased together.

The majority of the time, the tickets they purchased together get sorted; however, understandably, there are situations where the two parties aren't communicating with each other. Ideally, we ask that the two parties sort it out between themselves.

However, if it comes down to it, regardless of whether you purchased via Moshtix or Rhythm and Vines packages page, tickets are officially owned by the Purchaser, who is considered the Account Holder. This is the person whose name is on the account and who made the payment.

👈🏼BACK TO FAQS

Tickets,Premium
Tickets,Package

What does Vintage Club get me?

Your 3-DAY VINTAGE CLUB FESTIVAL PASS gains you access to the festival (excluding camping), which starts at 2 pm each day on DECEMBER 29, DECEMBER 30 & DECEMBER 31.

Vintage Club means you get the best of the festival, with access to the Vintage Club VIP area, viewing platforms, premium bars, restroom facilities and more.

The festival hours are as follows:

  • December 29th: 2 pm-midnight
  • December 30th: 2 pm-midnight
  • December 31st: 2 pm - 6 am

A 3-Day Vintage Club Festival Pass Only does NOT include camping.

💡BUY TICKETS

👈🏼BACK TO FAQS

Tickets,Premium
Tickets,vintage

Can I sleep in my car or campervan?

No. Sleeping in vehicles in the carpark is prohibited and there are no Campervan facilities at R&V, sorry. You can bring your campervan into the carpark; however, you are not allowed to sleep in it. You will be required to camp within the campgrounds in a tent or in one of our accommodation options. You will need to have a camping ticket.

Here are some local Gisborne campervan parks that might be able to help if you are looking for somewhere local:

💡Waikanae Top 10 Holiday Park

💡Showgrounds Motor Camp

💡Gisborne NZMCA Park

👈🏼BACK TO FAQS

Festival Info
camping,campervan,sleep

I'm camping onsite. How can I get into town?

There may be a campers bus available to take campers into town and back during the day. Fees apply.

👈🏼BACK TO FAQS

Festival Info
Bus

Is there powder or pamper rooms?

Yes, there are powder and pamper rooms located around the festival site.

👈🏼BACK TO FAQS

Festival Info,Camping

Can I rent a house for Rhythm and Vines?

Rhythm and Vines no longer offers the Rhythm Houses rental service.

We recommend Event Accommodation Ltd. They offer a selection of Gisborne homes available for rental over the new year period. www.event-accom.co.nz

👈🏼BACK TO FAQS

Premium,Houses
VIP,Package,Rental,House

I missed out on tickets. Where can I buy Ticket Return tickets?

Ticket Return (formerly Resale) will only become available once the festival sells out or during a set time period stipulated by the festival. Please refer to How does Ticket Return work (formerly Resale)?

You will have an opportunity to purchase tickets from Ticket Return from our Moshtix tickets page when they are released. We recommend you check back frequently, as Ticket Return tickets are released only once someone has listed it for resale.

DO NOT BUY a R&V ticket from anyone who has advertised a ticket for sale on social media. There are no name changes for standalone tickets, therefore there are no private sales. This is to stop scammers from defrauding people and stealing their money.

Find Tickets

Tickets
Resale,Tickets

I can't make it anymore. Refund?

Unfortunately not. Rhythm and Vines has a strict no-refund policy. Rhythm and Vines operates a healthy Ticket Return market later in the year, so you have a great chance of returning your ticket for sale, for someone else to purchase. Please note that this is subject to the festival allocation selling out.

How does Ticket Return work (formerly Resale)?

👈🏼BACK TO FAQS

Tickets
Tickets,refund

How do I apply to be a part of Rhythm and Vines?

For jobs, Volunteer opportunities, Artist submissions and Vendors, please head to the application page below.

💡APPLY FOR RHYTHM

👈🏼BACK TO FAQS

Festival Info
Volunteer,talent,submission,Jobs

I can't find my ticket?

Depending on whether you purchased a ticket or a package will determine where your tickets are. Please note PDF tickets with bar-codes are suppressed until December 1st, and won't be dispatched until the month before the festival.

🚫READ MOSHTIX TIPS IF YOU CAN’T FIND YOUR TICKETS

👈🏼BACK TO FAQS

Tickets
Tickets,Moshtix

Does the festival have a safe space?

Yes, we call it The Haven. Being a festival, we love to create spaces that are stimulating for all of the senses. However, we know this can sometimes get overwhelming. THE HAVEN is our safe space area that is located next to St Johns and other medical services. THE HAVEN provides a relaxing sanctuary where trained staff are available for anyone that needs extra support or a quiet moment away. We want everyone to feel safe, so take care of each other. Visit The Haven, or tell security if something doesn’t seem right.

👈🏼BACK TO FAQS

Festival Info

What is a Gold Pass?

Gold Passes were made available to Treble Campers only.

The GOLD Pass includes express check-in, dedicated showers and flush loo facilities, chill out space and access to a powder room within Treble or Camp. Tent is not included.

People who have a GOLD PASS can still tent with mates who don't have it, but only the GOLD PASS members will have access to the Gold facilities.

👈🏼BACK TO FAQS

Camping,Tickets
Gold

What is Woodlands Camping?

Woodlands Camping is located at a neighbouring property next to R&V.

They offer multi-day camping packages as well as single-night camping. This campground is R18 and non-BYO.

Campervans are not allowed at Woodlands this year.

Facilities include: Camp shop, toilets and hot showers, girls powder room - for hairdryers etc, and availability to charge your phones, devices etc.

Please visit their website for more info and to buy tickets.

💡woodlandscamping.co.nz

👈🏼BACK TO FAQS

Camping
Woodlands,camping,campervan

Can I buy a Single Day Ticket?

Limited single-day tickets are released depending on capacity. This gives you single-day access to the festival either DECEMBER 29, DECEMBER 30 OR DECEMBER 31.

You won’t be able to access the campgrounds on a single-day pass. Nearby Woodland's Camping offer accommodation for single-day ticket holders.

💡BUY TICKETS

👈🏼BACK TO FAQS

Tickets
Tickets

Are there secure lockers onsite?

There are no secure lockers onsite. Please don't bring any valuable items to the festival.

👈🏼​

👈🏼BACK TO FAQS

Camping

Can I bring a campervan to R&V?

There are no Campervan facilities at R&V, sorry. However, you are welcome to park it in the festival car park, but you won't be able to sleep in it.

Here are some local Gisborne campervan parks:

💡Waikanae Top 10 Holiday Park
info@waikanaebeachtop10.co.nz
gisborneholidaypark.co.nz

💡Showgrounds Motor Camp
camp@gisborneshow.co.nz
www.gisborneshow.co.nz

💡Gisborne NZMCA Park
Centennial Marine Drive

We suggest contacting the Gisborne i-Site for campervan options around Gisborne.

Email: info@gisbornenz.com or ring: 06-868 6139

Or contact the Gisborne i-SITE information centre info@gisbornenz.com

06-868 6139

👈🏼BACK TO FAQS

Camping
campervan

Is there power at the campsites?

No, the camping sites are not powered. Premium Camp and onsite accommodation packages offer phone charging stations. We recommend bringing a fully charged power bank to R&V to keep your phone going!

👈🏼BACK TO FAQS

Camping
camping,power,charge,Bookatent

What type of bedding can I bring?

Air mattresses and camping rolls are best suited to the onsite camping environment. Bring your sleeping bag/duvet and pillow to make your camp bed nice and cozy!

Foam mattresses are not permitted as they pose a potential fire hazard.

👈🏼BACK TO FAQS

Camping
camping,bedding,mattress,Bookatent

Can I bring alcohol into the campgrounds?

No. Our liquor licence does NOT allow BYO alcohol (bring your own alcohol). Our lively Camp Bars will provide drinks at very reasonable prices. The camp bars will be open the following hours:

  • December 28th: 2 pm-midnight
  • December 29th: 10:30am - 3 pm
  • December 30th: 10:30 am - 3 pm
  • December 31st: 10:30 am - 3 pm

The Festival bars located within the festival site open from 2pm each day from December 29th. Times are subject to change.

👈🏼BACK TO FAQS

Camping
camping,restrictions,alcohol

Can I visit friends in other campgrounds?

If you have a Camping ticket, you will be able to visit friends in any campground once the festival is operating. However, during the load-in day on December 28th, access to the campgrounds will be limited to the Camp you have purchased for. This is to ensure efficient load-in and helps improve the overall camping experience.

General campers can not visit Premium Camp, Glamping, or Prem-Tent Village, which are exclusive to holders of Premium Camp wristbands. Premium Campers are allowed to visit all other General Camp zones.

👈🏼BACK TO FAQS

Camping
camping

Can I go back to my campsite during the festival?

You sure can! This is part of the attraction of the Onsite Camping experience. If you want to get away from it all for a break or a quick lie down, you’re only minutes away from your tent.

Please note that due to the conditions of our liquor licence, there will be a one-way door policy at midnight on December 29th and 30th and then at 2:30 am on the 31st. Once you leave the festival site after these hours, you won’t be allowed back in.

👈🏼BACK TO FAQS

Camping
camping,Bookatent

What size tent can I bring?

For onsite camping at R&V, all tents need to be a normal 4-person tent or smaller (3m x 3m). No oversized tents. Tent size is limited by the width of the space between the vines, which is 3m.

👈🏼BACK TO FAQS

Camping
camping,tent

Can I change campgrounds?

Swapping campsites is subject to availability. To request this, log into your Moshtix account and select "Manage Tickets & Booking History", then "Help with this Order". * Fees may apply.


Therefore, it is important that you buy early to get into your favourite campground.


The campground capacities ensure we have enough infrastructure in place at each campground to provide the ultimate camping experience.

👈🏼BACK TO FAQS

Camping
camping

My friend has a Gold Pass, and I have normal camping. Can we tent together?

Yes.

People who have a GOLD PASS can still tent with mates who don't have it, but only the GOLD PASS members will have access to the Gold facilities.

👈🏼BACK TO FAQS

Camping
camping,Gold

How can I manage my Hotel or Motel booking

FIND YOUR PURCHASE CONFIRMATION EMAIL and locate your 4 digit Order Number.

Visit THIS LINK to request a Name Change within your package. Only the account holder (purchaser) may request a name change.

Email mara@rhythmandvines.co.nz to request:

CANCELLATION

As per the terms & conditions you may request cancellation of your package

1. Confirm in writing you wish to cancel, including the Order #

2. Package will be relisted on the R&V website

3. If/When it resells to a new customer you are entitled to a full refund less the $275 cancellation fee.

4. Please note that new packages sell before the resales, so if there are still packages available on the website your refund will not be immediate.

👈🏼BACK TO FAQS

Premium,Accommodation
hotel,motel

Can I assign my package over to someone else?

👈🏼Premium Packages (Prem-Tent, Glamping, Hotel or Motel)

Unfortunately not. If you are the owner of the package, and you can no longer make it, as per the Package Terms and Conditions, you will be required to cancel the booking and therefore have it listed for resale. The reason we have to do this is because the booking is under the package owner's credit card.

To request cancellation please email mara@rhythmandvines.co.nz

1. Confirm in writing you wish to cancel your package, including the 4 digit Order #

2. Package will be relisted on our website

3. If/When it resells to a new customer you are entitled to a full refund less the $275 cancellation fee.

4. Please note that new packages sell before the resales, so if there are still packages available on the website your refund will not be immediate.

👈🏼Bookatent Packages

Unfortunately not also. You will be required to list for resale.

How do I manage my Bookatent package?

👈🏼BACK TO FAQS

Houses,Premium
Package

What Premium Packages are available?

Depending on what stage of the year will depend is what is available. Packages go on sale as early as January. Keep an eye out for resale tickets and packages throughout the year.

👈🏼BOOK ACCOMMODATION PACKAGES

💡PREMIUM ONSITE PACKAGES

GLAMPING PACKAGE (VIP TICKETS + PREMIUM CAMP)

Glamping Village is located within the Premium Camp zone and offers access to the Premium camping facilities. Glamping tents are large pre-setup Bell Tents, sold as 2 Person and 4 Person packages (incl. VIP Tickets). One great thing about Glamping is that you can choose your bed sizes - single or double bed(s). Glamping comes with bedding - sheets, duvets, pillows.

PREM-TENT PACKAGE (VIP TICKETS + PREMIUM CAMP)

Prem-Tent Village is located within the Premium Camp zone and offers access to the Premium camping facilities. Prem-Tents are pre-setup canvas tents sold as a 2, 3 or 4 Person Person package (incl. VIP Tickets). 2 Person Prem-Tents come with airbeds, and the 3 & 4 Person packages come with single stretchers. Bring your own sleeping bag or duvet.

💡PREMIUM OFFSITE PACKAGES

HOTEL PACKAGE

The Emerald Hotel Package is the top of the line R&V experience. Packages include Vintage Club Premium Passes, three nights accommodation at the 4 star Emerald Hotel, buffet breakfast, exclusive bus and pool party access.

MOTEL PACKAGE

A range of packages are on offer, with accommodation at quality Gisborne motels and motor inns. Packages include Vintage Club Premium Passes, four or five nights accommodation (depending on the motel) and festival bus pass. Some motels have age limits and may require a bond. Please read the package descriptions carefully.

👈🏼BACK TO FAQS

Premium
camping,hotel,motel,Package,VIP,Glamping,Bookatent

I don't want to camp. What are my options?

Rhythm and Vines offers a range of Hotel and Motel packages here.

If sold out, keep checking the page, as cancellations will see packages released back into general sale from time to time.

Check out Rental Houses options in Gisborne with

Event Accom Check out their website here.

For other accommodation options, head to https://www.tairawhitigisborne.co.nz/accommodation/

👈🏼BACK TO FAQS

Premium,Houses
Rental,Package,House,Bookatent

How do I upgrade to a Premium Accommodation package?

Rhythm and Vines Premium packages include tickets to Rhythm and Vines built into the cost.

If you already have your Festival Pass and wish to upgrade to a package (which includes tickets), we can refund your initial tickets purchased once you purchase the package.

👈🏼BACK TO FAQS

When buying the package, you will be prompted to enter in the Order Number and details for the original ticket(s) for package members. Our Premium Services team will then request the refund of the initial ticket. You will be issued with a new package ticket.

👈🏼BOOK PACKAGES

Premium
Package,upgrade,Bookatent

How do I get from my Hotel or Motel to R&V?

All official Rhythm and Vines Hotel and Motel packages include a 3-day festival Bus Pass.

All of our package motels are within walking distance to an R&V bus stop.

Festival Buses from town to R&V run from 1:30pm - 8:30pm.

Festival Buses from R&V back to town run 11:00pm - 1:30am (29th, 30th Dec) and 11:00pm - 6:00am (New Years Eve).

Emerald Hotel package members enjoy an exclusive bus that stops on the hotel doorstep.

👈🏼BACK TO FAQS

Premium
Bus,hotel,motel

Do Hotel/Motel Packages include access to the Waihohika Warmup pre-party on December 28th?

No, sorry. You must hold a valid Camping ticket to access the Waiohika Warmup camping pre-party.

👈🏼BACK TO FAQS

Premium
motel,hotel,camping,december 28

How do I apply to rent a house?

Rhythm and Vines has discontinued the rental house service.

We recommend Event Accommodation Ltd for local Gisborne house rentals over the new year period. Visit their website here.

Alternatively, you can purchase a camping ticket or one of our many premium packages.

💡PREMIUM PACKAGES

👈🏼BACK TO FAQS

Houses
Rental,House

Who can I contact about an issue with my accommodation package?

With any specific questions about your Premium Accommodation Package (Hotel, Motel, Glamping or Prem-Tent please contact the Premium Services team:

mara@rhythmandvines.co.nz

For queries about any other type of camping package or ticket, please email hello@rhythmandvines.co.nz

👈🏼BACK TO FAQS

Premium
Package,contact,Bookatent

Can I cancel my package and get a refund?

Yes, as per the Accommodation Package Terms & Conditions, it is possible to cancel and get a refund.

Here is the process:

- Notify Premium Services in writing that you want to cancel your package by emailing hello@rhythmandvines.co.nz

- Your package will be put back on sale via the R&V website

- There is a $275 cancellation fee

- Your refund will be paid when your package sells to a new customer and you will be notified. Refunds go back to the card account used for the purchase. If you have a new card but are still with the same bank then your refund will automatically be paid into your account. If you are no longer with the same bank then you will need to contact your former bank and let them know that a refund will be coming through for you and they will transfer it to you once received.

👈🏼BACK TO FAQS

Premium
Package,refund,cancel,Bookatent

I have broken up with my partner. Who owns the ticket/package if we purchased together?

A lot can happen over the months between when Rhythm and Vines goes on sale and the event. Unfortunately, we get a number of enquiries about partners separating during this time and get asked the question of who owns the tickets that they purchased together.

The majority of the time, the tickets they purchased together get sorted; however, understandably, there are situations where the two parties aren't communicating with each other. Ideally, we ask that the two parties sort it out between themselves.

However, if it comes down to it, regardless of whether you purchased via Moshtix or Rhythm and Vines packages page, tickets are officially owned by the Purchaser, who is considered the Account Holder. This is the person whose name is on the account and who made the payment.

👈🏼BACK TO FAQS

Tickets,Premium
Tickets,Package

What does Vintage Club get me?

Your 3-DAY VINTAGE CLUB FESTIVAL PASS gains you access to the festival (excluding camping), which starts at 2 pm each day on DECEMBER 29, DECEMBER 30 & DECEMBER 31.

Vintage Club means you get the best of the festival, with access to the Vintage Club VIP area, viewing platforms, premium bars, restroom facilities and more.

The festival hours are as follows:

  • December 29th: 2 pm-midnight
  • December 30th: 2 pm-midnight
  • December 31st: 2 pm - 6 am

A 3-Day Vintage Club Festival Pass Only does NOT include camping.

💡BUY TICKETS

👈🏼BACK TO FAQS

Tickets,Premium
Tickets,vintage

Can I rent a house for Rhythm and Vines?

Rhythm and Vines no longer offers the Rhythm Houses rental service.

We recommend Event Accommodation Ltd. They offer a selection of Gisborne homes available for rental over the new year period. www.event-accom.co.nz

👈🏼BACK TO FAQS

Premium,Houses
VIP,Package,Rental,House

I missed out on tickets. Where can I buy Ticket Return tickets?

Ticket Return (formerly Resale) will only become available once the festival sells out or during a set time period stipulated by the festival. Please refer to How does Ticket Return work (formerly Resale)?

You will have an opportunity to purchase tickets from Ticket Return from our Moshtix tickets page when they are released. We recommend you check back frequently, as Ticket Return tickets are released only once someone has listed it for resale.

DO NOT BUY a R&V ticket from anyone who has advertised a ticket for sale on social media. There are no name changes for standalone tickets, therefore there are no private sales. This is to stop scammers from defrauding people and stealing their money.

Find Tickets

Tickets
Resale,Tickets

I can't make it anymore. Refund?

Unfortunately not. Rhythm and Vines has a strict no-refund policy. Rhythm and Vines operates a healthy Ticket Return market later in the year, so you have a great chance of returning your ticket for sale, for someone else to purchase. Please note that this is subject to the festival allocation selling out.

How does Ticket Return work (formerly Resale)?

👈🏼BACK TO FAQS

Tickets
Tickets,refund

I can't find my ticket?

Depending on whether you purchased a ticket or a package will determine where your tickets are. Please note PDF tickets with bar-codes are suppressed until December 1st, and won't be dispatched until the month before the festival.

🚫READ MOSHTIX TIPS IF YOU CAN’T FIND YOUR TICKETS

👈🏼BACK TO FAQS

Tickets
Tickets,Moshtix

What is a Gold Pass?

Gold Passes were made available to Treble Campers only.

The GOLD Pass includes express check-in, dedicated showers and flush loo facilities, chill out space and access to a powder room within Treble or Camp. Tent is not included.

People who have a GOLD PASS can still tent with mates who don't have it, but only the GOLD PASS members will have access to the Gold facilities.

👈🏼BACK TO FAQS

Camping,Tickets
Gold

Can I buy a Single Day Ticket?

Limited single-day tickets are released depending on capacity. This gives you single-day access to the festival either DECEMBER 29, DECEMBER 30 OR DECEMBER 31.

You won’t be able to access the campgrounds on a single-day pass. Nearby Woodland's Camping offer accommodation for single-day ticket holders.

💡BUY TICKETS

👈🏼BACK TO FAQS

Tickets
Tickets