I don't want to camp. What are my options?

Rhythm and Vines offers a range of Hotel and Motel packages here.

If sold out, keep checking the page, as cancellations will see packages released back into general sale from time to time.

Check out Rental Houses options in Gisborne with

Event Accom Check out their website here.

For other accommodation options, head to https://www.tairawhitigisborne.co.nz/accommodation/

👈🏼BACK TO FAQS

Premium, Houses
Rental, Package, House, Bookatent

How do I apply to rent a house?

Rhythm and Vines has discontinued the rental house service.

We recommend Event Accommodation Ltd for local Gisborne house rentals over the new year period. Visit their website here.

Alternatively, you can purchase a camping ticket or one of our many premium packages.

💡PREMIUM PACKAGES

👈🏼BACK TO FAQS

Houses
Rental, House

How do I upgrade to a Premium Accommodation package?

Rhythm and Vines Premium packages include tickets to Rhythm and Vines built into the cost.

If you already have your Festival Pass and wish to upgrade to a package (which includes tickets), we can refund your initial tickets purchased once you purchase the package.

👈🏼BACK TO FAQS

When buying the package, you will be prompted to enter in the Order Number and details for the original ticket(s) for package members. Our Premium Services team will then request the refund of the initial ticket. You will be issued with a new package ticket.

👈🏼BOOK PACKAGES

Premium
Package, upgrade, Bookatent

Can I assign my package over to someone else?

👈🏼Premium Packages (Prem-Tent, Glamping, Hotel or Motel)

Unfortunately not. If you are the owner of the package, and you can no longer make it, as per the Package Terms and Conditions, you will be required to cancel the booking and therefore have it listed for resale. The reason we have to do this is because the booking is under the package owner's credit card.

To request cancellation please email mara@rhythmandvines.co.nz

1. Confirm in writing you wish to cancel your package, including the 4 digit Order #

2. Package will be relisted on our website

3. If/When it resells to a new customer you are entitled to a full refund less the $275 cancellation fee.

4. Please note that new packages sell before the resales, so if there are still packages available on the website your refund will not be immediate.

👈🏼Bookatent Packages

Unfortunately not also. You will be required to list for resale.

How do I manage my Bookatent package?

👈🏼BACK TO FAQS

Houses, Premium
Package

Can I rent a house for Rhythm and Vines?

Rhythm and Vines no longer offers the Rhythm Houses rental service.

We recommend Event Accommodation Ltd. They offer a selection of Gisborne homes available for rental over the new year period. www.event-accom.co.nz

👈🏼BACK TO FAQS

Premium, Houses
VIP, Package, Rental, House

How do I get from my Hotel or Motel to R&V?

All official Rhythm and Vines Hotel and Motel packages include a 3-day festival Bus Pass.

All of our package motels are within walking distance to an R&V bus stop.

Festival Buses from town to R&V run from 1:30pm - 8:30pm.

Festival Buses from R&V back to town run 11:00pm - 1:30am (29th, 30th Dec) and 11:00pm - 6:00am (New Years Eve).

Emerald Hotel package members enjoy an exclusive bus that stops on the hotel doorstep.

👈🏼BACK TO FAQS

Premium
Bus, hotel, motel

How can I manage my Hotel or Motel booking

FIND YOUR PURCHASE CONFIRMATION EMAIL and locate your 4 digit Order Number.

Visit THIS LINK to request a Name Change within your package. Only the account holder (purchaser) may request a name change.

Email mara@rhythmandvines.co.nz to request:

CANCELLATION

As per the terms & conditions you may request cancellation of your package

1. Confirm in writing you wish to cancel, including the Order #

2. Package will be relisted on the R&V website

3. If/When it resells to a new customer you are entitled to a full refund less the $275 cancellation fee.

4. Please note that new packages sell before the resales, so if there are still packages available on the website your refund will not be immediate.

👈🏼BACK TO FAQS

Premium, Accommodation
hotel, motel

Can I change one of the names in my package?

If you have one of the following packages, you sure can!

GLAMPING, PREM-TENT, HOTEL AND MOTEL PACKAGES PACKAGES

Find the confirmation email you received when you bought the package and locate your 4 digit Order number.

Fill in this form to request your name change.
Only the account holder (purchaser) may request a name change.
Name changes are free until Aug 1st.
Aug 2 - Dec 1, $35 each name change
Dec 2-24, $45 each name change
No name changes can be done after Dec 24.

If you want to change ALL of the names in the package, then this constitutes a Cancellation Request. Cancellations are subject to a $275 cancellation fee. You may initiate the cancellation of your package by emailing mara@rhythmandvines.co.nz. Your refund depends on the package reselling to a new customer.

👈🏼BACK TO FAQS

Premium
Package, Name change, Bookatent

Do Hotel/Motel Packages include access to the Waihohika Warmup pre-party on December 28th?

No, sorry. You must hold a valid Camping ticket to access the Waiohika Warmup camping pre-party.

👈🏼BACK TO FAQS

Premium
motel, hotel, camping, december 28

What does Vintage Club get me?

Your 3-DAY VINTAGE CLUB FESTIVAL PASS gains you access to the festival (excluding camping), which starts at 2 pm each day on DECEMBER 29, DECEMBER 30 & DECEMBER 31.

Vintage Club means you get the best of the festival, with access to the Vintage Club VIP area, viewing platforms, premium bars, restroom facilities and more.

The festival hours are as follows:

  • December 29th: 2 pm-midnight
  • December 30th: 2 pm-midnight
  • December 31st: 2 pm - 6 am

A 3-Day Vintage Club Festival Pass Only does NOT include camping.

💡BUY TICKETS

👈🏼BACK TO FAQS

Tickets, Premium
Tickets, vintage

What Premium Packages are available?

Depending on what stage of the year will depend is what is available. Packages go on sale as early as January. Keep an eye out for resale tickets and packages throughout the year.

👈🏼BOOK ACCOMMODATION PACKAGES

💡PREMIUM ONSITE PACKAGES

GLAMPING PACKAGE (VIP TICKETS + PREMIUM CAMP)

Glamping Village is located within the Premium Camp zone and offers access to the Premium camping facilities. Glamping tents are large pre-setup Bell Tents, sold as 2 Person and 4 Person packages (incl. VIP Tickets). One great thing about Glamping is that you can choose your bed sizes - single or double bed(s). Glamping comes with bedding - sheets, duvets, pillows.

PREM-TENT PACKAGE (VIP TICKETS + PREMIUM CAMP)

Prem-Tent Village is located within the Premium Camp zone and offers access to the Premium camping facilities. Prem-Tents are pre-setup canvas tents sold as a 2, 3 or 4 Person Person package (incl. VIP Tickets). 2 Person Prem-Tents come with airbeds, and the 3 & 4 Person packages come with single stretchers. Bring your own sleeping bag or duvet.

💡PREMIUM OFFSITE PACKAGES

HOTEL PACKAGE

The Emerald Hotel Package is the top of the line R&V experience. Packages include Vintage Club Premium Passes, three nights accommodation at the 4 star Emerald Hotel, buffet breakfast, exclusive bus and pool party access.

MOTEL PACKAGE

A range of packages are on offer, with accommodation at quality Gisborne motels and motor inns. Packages include Vintage Club Premium Passes, four or five nights accommodation (depending on the motel) and festival bus pass. Some motels have age limits and may require a bond. Please read the package descriptions carefully.

👈🏼BACK TO FAQS

Premium
camping, hotel, motel, Package, VIP, Glamping, Bookatent

Who can I contact about an issue with my accommodation package?

With any specific questions about your Premium Accommodation Package (Hotel, Motel, Glamping or Prem-Tent please contact the Premium Services team:

mara@rhythmandvines.co.nz

For queries about any other type of camping package or ticket, please email hello@rhythmandvines.co.nz

👈🏼BACK TO FAQS

Premium
Package, contact, Bookatent

How many tickets can I buy at one time?

You can buy up to 4 tickets per transaction. This excludes some packages which include more than 4 tickets.

👈🏼BACK TO FAQS

Presale

Can I cancel my package and get a refund?

Yes, as per the Accommodation Package Terms & Conditions, it is possible to cancel and get a refund.

Here is the process:

- Notify Premium Services in writing that you want to cancel your package by emailing hello@rhythmandvines.co.nz

- Your package will be put back on sale via the R&V website

- There is a $275 cancellation fee

- Your refund will be paid when your package sells to a new customer and you will be notified. Refunds go back to the card account used for the purchase. If you have a new card but are still with the same bank then your refund will automatically be paid into your account. If you are no longer with the same bank then you will need to contact your former bank and let them know that a refund will be coming through for you and they will transfer it to you once received.

👈🏼BACK TO FAQS

Premium
Package, refund, cancel, Bookatent

I have broken up with my partner. Who owns the ticket/package if we purchased together?

A lot can happen over the months between when Rhythm and Vines goes on sale and the event. Unfortunately, we get a number of enquiries about partners separating during this time and get asked the question of who owns the tickets that they purchased together.

The majority of the time, the tickets they purchased together get sorted; however, understandably, there are situations where the two parties aren't communicating with each other. Ideally, we ask that the two parties sort it out between themselves.

However, if it comes down to it, regardless of whether you purchased via Moshtix or Rhythm and Vines packages page, tickets are officially owned by the Purchaser, who is considered the Account Holder. This is the person whose name is on the account and who made the payment.

👈🏼BACK TO FAQS

Tickets, Premium
Tickets, Package

Is there Ticket Insurance available?

NO, not Ticket Insurance as such, HOWEVER, Moshtix does offer a service called Secure Tickets for an additional fee at the time of purchase. Find out more below

VISIT SECURE TICKET

Insurance is not available for Bookatent Premium, Hotel or Motel packages.

👈🏼BACK TO FAQS

Tickets

What if my ticket is unsold via Ticket Return?

If your ticket remains unsold once Ticket Return closes, the ticket remains valid and is deemed the property of the original purchaser. You will still be able to use your ticket to attend the festival. *Note – The Ticket Return fee is charged once sold.

👈🏼BACK TO FAQS

Tickets
Resale, Tickets, Moshtix, Bookatent

What is Club Gisborne?

CLUB GISBORNE is a special discounted R&V ticket offer available only for Gisborne locals. The following tickets are included:

  • 3-Day GA Festival Pass
  • 3-Day Vintage Club Festival Pass
  • Dec 29 GA or Vintage Club Festival Pass
  • Dec 30 GA or Vintage Club Festival Pass
  • Dec 31 GA or Vintage Club Festival Pass
  • 3-Day GA or Vintage Club Festival Pass + Meadow Camp

💡APPLY FOR CLUB GISBORNE DISCOUNT

Simply create your account, where you will be asked to provide proof of your local address. Once approved, you will be provided access to purchase up to 4 discounted tickets to Rhythm and Vines, from 3-day, single-day, through to onsite camping passes. Limited allocation of Club Gisborne discounts are available, so get in quick. Every Club Gisborne ticket sold, $5 goes towards the Gisborne Flood Relief.

Note:

Club Gisborne tickets will not be available at the Gisborne i-Site this year.

Club Gisborne tickets are limited. Once an allocation is exhausted, no more tickets will be available.

Name changes and Ticket Return are not available for Club Gisborne tickets

Standard Terms and Conditions Apply.

👈🏼BACK TO FAQS

Tickets
Club Gisborne

What does 3 Day GA get me?

Your 3-DAY GA FESTIVAL PASS gains you access to the festival (excluding camping), which starts at 2 pm each day on DECEMBER 29, DECEMBER 30 and DECEMBER 31.

The festival hours are as follows:

  • December 29th: 2 pm-midnight
  • December 30th: 2 pm-midnight
  • December 31st: 2 pm - 6 am

A 3-Day General Admission Pass does NOT include camping.

👈🏼BACK TO FAQS

Tickets
Tickets

I missed out on tickets. Where can I buy Ticket Return tickets?

Ticket Return (formerly Resale) will only become available once the festival sells out or during a set time period stipulated by the festival. Please refer to How does Ticket Return work (formerly Resale)?

You will have an opportunity to purchase tickets from Ticket Return from our Moshtix tickets page when they are released. We recommend you check back frequently, as Ticket Return tickets are released only once someone has listed it for resale.

DO NOT BUY a R&V ticket from anyone who has advertised a ticket for sale on social media. There are no name changes for standalone tickets, therefore there are no private sales. This is to stop scammers from defrauding people and stealing their money.

Find Tickets

Tickets
Resale, Tickets

Have you guys emailed ticket confirmations yet?

You should have received a confirmation of your purchase as soon as you buy your ticket or package. If you haven't received confirmation, it is highly likely you entered your email address wrong when purchasing. Depending on what ticket or package you purchased, contact either Moshtix or our Premium Services below.

As an extended security measure against scamming, we don't send out tickets with bar-codes for Rhythm and Vines until December.

🚫TIPS FROM MOSHTIX IF YOU CAN’T FIND YOUR TICKETS

Ticket Purchasers via Moshtix
3-Day GA, VIP, Camping, Single Day Tickets

💡CONTACT MOSHTIX

Bookatent Premium, Hotel or Motel Packages

💡Chat or Email Hello@rhythmandvines.co.nz

👈🏼BACK TO FAQS

Tickets
Tickets

Where can I buy tickets?

Rhythm and Vines tickets are only sold via these Official Channels:

RHYTHMANDVINES.CO.NZ

MOSHTIX.CO.NZ

DO NOT buy an R&V ticket from social media, from people, or from resale sites such as Viagogo, Tixel or TradeMe. These are not verified sellers, your tickets will not be legitimate, and you will not have access to the festival in December.

There are no private sales or name changes allowed. The only exception to this is Bookatent Premium (Glamping or Prem Tents) or Hotel/Motel packages, which can have name changes done within their packages via the account holder only. Conditions apply.

How does Ticket Return work (formerly Resale)?

I can't make it anymore. Refund?

Buy safely and securely, and don’t miss out on the party.

Tickets
Tickets

I misspelt the name on my ticket.

Follow the process here to request a fix to your order within Moshtix.

Please note that fees may apply.

👈🏼BACK TO FAQS

Tickets
Tickets, Moshtix

I won a comp pass. Can I pass my Comp Pass by donation on to someone else?

No sorry. Once you have redeemed your Comp Passes, they are non-transferable.

👈🏼BACK TO FAQS

Tickets
Comp Tickets, Tickets

I don't want to camp. What are my options?

Rhythm and Vines offers a range of Hotel and Motel packages here.

If sold out, keep checking the page, as cancellations will see packages released back into general sale from time to time.

Check out Rental Houses options in Gisborne with

Event Accom Check out their website here.

For other accommodation options, head to https://www.tairawhitigisborne.co.nz/accommodation/

👈🏼BACK TO FAQS

Premium, Houses
Rental, Package, House, Bookatent

Why are there no tickets available?

Once Rhythm and Vines initial festival allocation sells out, the Moshtix Ticket Return functionality is turned on. For a ticket to become available, it requires someone to list their ticket for Ticket Return.

The recommended method to secure festival tickets is to regularly check back on the Moshtix ticketing page found via our tickets page: rhythmandvines.co.nz/tickets.

Also, check the packages page rhythmandvines.co.nz/premium for newly released Premium Packages (Glamping, Prem-Tent, Hotel or Motel) packages.

If you would like to go on the Wait List for a Premium Package, please email hello@rhythmandvines.co.nz

How does Ticket Return work (formerly Resale)?

Tickets
Resale, Tickets

I can't find my ticket?

Depending on whether you purchased a ticket or a package will determine where your tickets are. Please note PDF tickets with bar-codes are suppressed until December 1st, and won't be dispatched until the month before the festival.

🚫READ MOSHTIX TIPS IF YOU CAN’T FIND YOUR TICKETS

👈🏼BACK TO FAQS

Tickets
Tickets, Moshtix

What can I and can’t I bring into the campgrounds or festival?

IF IN DOUBT, DON’T BRING IT. ORGANISERS RESERVE THE RIGHT TO CHANGE THESE GUIDELINES AS REQUIRED.

ITEMCAMPSITEARENAAerosols over 250ml.❌❌Air Horns / Megaphones❌❌Alcohol❌❌All gas canisters of any size (including nitrous oxide).❌❌Animals (other than registered hearing dogs or guide dogs).❌❌Any goods for unauthorised trading or unauthorised merchandise.❌❌Anything that could be reasonably be considered for use as a weapon including oversized lighters or any item which may cause danger, offence or disruption to any other person.❌❌Cameras, film, or video equipment. Lenses must be less than 6 inches. *Professional cameras and video / audio equipment are strictly prohibited.✅✅Camping Equipment including sleeping roll mats, sleeping bags, plastic cutlery, tin openers. leather style multiple tools and FOAM MATTRESSES are not permitted unless they have a fire retardant cover. If in doubt, don’t bring it. ✅❌Cans (Non alcoholic and maximum 6 per person)✅❌Chairs / Stools / Inflatable Loungers✅❌Chinese Sky Lanterns / Paper Lanterns❌❌Cigarettes / vapes for personal use. Excessive amounts of cigarettes (ie. More than for personal consumption) will be confiscated✅✅Disposable BBQs and permitted cooking stoves: meth stoves including fuel, blow torches, solid fuel stove / petrol burners, gel stove, green base camp cooker, firelighter stoves❌❌Drones and other flying devices.❌❌Fireworks / Pyrotechnics, Flares / Distress Flares❌❌Fitted Gas Canisters❌❌Flags (no metal or plastic poles / wooden only)✅✅Gazebos (Maximum size 3m x 3m)✅❌Generators❌❌Glass bottles under 100ml, such as small perfume bottles, nail varnish, and small mirrors, will be permitted. Glass bottles, jars, containers over 100ml are not permitted.✅✅Hi-vis and reflective jacket❌❌Illegal Substances (drugs) and legals highs, new psychoactive substances and unidentifiable substances - including Nitrous oxide❌❌Medication if accompanied by doctors note / prescription) Must be in prescription bottle. Amount required for duration of festival only. Email hello@rhythmandvines.co.nz to register your medication.✅✅Nitrous Oxide and any items associated with the taking of NPS and NOS (Including but not limited to balloons, whipped cream dispensers, water crackers / CO2 dispensers)❌❌Nonalcoholic drinks (less than 600ml, sealed) in plastic reusable bottles (No Glass). Empty Reusable Plastic & Metal Bottles are permitted.✅✅Packaged food. Snacks sufficient for personal consumption only. Excessive amounts will be confiscated ✅✅Portable laser equipment and pens❌❌Selfie Sticks✅✅Small Portable speakers are permitted in Campsites✅❌Soft side cool bags (if for personal use)✅❌Spray Cans❌❌Umbrellas - inc. Golf Umbrellas / Metal hammers❌❌Unauthorised professional film or video equipment, radios or walkie talkies❌❌

👈🏼BACK TO FAQS

Festival Info

How much does it cost to list my ticket for Ticket Return?

Ticket Return (formerly Resale) will only become available once the festival sells out. How does Ticket Return work (formerly Resale)?

For tickets on Moshtix, once your tickets have sold, you will be refunded your original ticket, less the $12.50 Ticket Return fee and the original Moshtix booking and transaction fees.

Tickets

I want to sell my ticket, but my friend bought my ticket for me.

Tickets can only be offered for Ticket Return by the original purchaser of the tickets. If you are a ticket holder and wish to offer your ticket for resale, you will need to arrange the Ticket Return of your ticket with the purchaser (account holder).

👈🏼BACK TO FAQS

Tickets
Resale, Tickets

When does Ticket Return (formerly Resale) become available?

Ticket Return (formerly Resale) will only become available once the festival allocation sells out or during a set time period stipulated by the festival. More info below.

How does Ticket Return work (formerly Resale)?

Tickets
Resale, Tickets

When do Tickets go on sale?

Tickets go on sale in early January each year.

So you can pretty much buy your R&V ticket at any stage during the year. However, once tickets sell out, they become more expensive via Ticket Return, so we encourage you to purchase early during the presale.

👈🏼BACK TO FAQS

Tickets
Tickets, when

Can I sell my ticket to my friend privately or just change the name?

No private sales, name changes or transfers are permitted, and this is clearly outlined at the point of purchase. Due to amount of scammers and scalpers operating, this functionality is not available for Rhythm and Vines.

The only exception is for Premium Packages (Glamping, Prem-Tent, Hotel & Motel packages), which the account holder may request name changes within the package.
* Fees, terms & conditions apply.

Please note to ensure the validity of the ticket, we require the name on each ticket to match the name of the ticket holder. At the event, security will check to ensure the name on the ticket matches the name of the ticket holder’s ID.

How does Ticket Return work (formerly Resale)?

To minimise the harm caused by Scalpers and Scammers, all unwanted tickets must be listed for Ticket Return when this option becomes available.

Please note private sales are not possible via the official Ticket Return facility. Please keep an eye on the event website and your Moshtix account for further updates on when the option will become available.

Tickets
Tickets, Name change, Bookatent

How do I take my tickets off from Ticket Return?

If you would like to take your ticket(s) back before they have been resold, you can now do so by logging into your Moshtix account and selecting the ‘Cancel Ticket Return’ option. Once you have selected this option, you will need to select the tickets you no longer wish to list on Ticket Return.

Once removed from Ticket Return, your tickets will be available via your account. To check the status of your ticket, log in to your Moshtix account and go to the ‘Manage Tickets’ section.

👈🏼BACK TO FAQS

Tickets
Resale, Tickets

How does Ticket Return work (formerly Resale)?

PLEASE NOTE THE BELOW GUIDELINES MAY CHANGE

Each year, Rhythm and Vines and our ticketing partner MOSHTIX work hard to provide a safe and fair Ticket Return process. Ticket Return allows attendees who can no longer make the festival, list their ticket for return for sale in the main event, and provides a safe place for new buyers of tickets to secure them safely.

Our number 1 focus is to reduce harm from scammers and scalpers ripping off innocent people who simply just want to purchase a ticket to Rhythm and Vines.

The festival operates a firm NO REFUND policy. The No Refund Policy is a standard industry practice to provide certainty for event organisers in planning for events. In addition, we require names on the ticket to match the ID of the person attending the festival. This is an additional safety feature we implemented over a number of years to further reduce scammers and scalpers taking advantage of Rhythm and Vines attendees.

Tuesday, 26 November 2024 10amTicketholders are able to login to their Moshtix account and list their Rhythm and Vines tickets for Ticket Return.Thursday, 28 November 2024 10amTICKET RETURN WINDOW OPENS
People will be able to buy tickets in previously sold out campgrounds etc, as Ticket Return tickets are released.Sunday, 8 December 2024 11:59pmTICKET RETURN WINDOW CLOSES*
The Ticket Return window closes and any unsold tickets listed for Ticket Return are returned back to the original owners.* Ticket Return may be turned back on for selected Ticket Types after 8 December.​

Moshtix provides a Ticket Secure option which attendees are encouraged to purchase when buying your tickets to the festival.

Ticket Return becomes available once the initial festival allocation has sold out. Please note that not all tickets will be available for Ticket Return.

HOW TO LIST YOUR TICKET FOR TICKET RETURN

Once Ticket Return is enabled, simply login to your Moshtix account with the same email used to purchase and follow these instructions. Once listed, the ticket will go into a pool of tickets that will be released to the public. Ticket Return Window closes at 11:59pm on December 8. If the ticket remains unsold, the ticket is returned to the ticketholder, who is encouraged to do their best to attend the festival. The No Refund Policy will apply.

TICKET RETURN FOR BOOKATENT PACKAGES IN MEADOW, RHYTHM CAMP AND BASS CAMP

Ticket Return is available for Bookatent packages purchased on Moshtix, however it must be the entire package (can not Ticket Return single tickets within a package).


TICKET RETURN FOR BOOKATENT PACKAGES IN PREMIUM CAMP

Ticket Return is NOT available for Bookatent packages purchased via

Rhythmandvines.co.nz/packages website.

Contact our Premium Services team for options here: hello@rhythmandvines.co.nz

TICKET RETURN IS NOT AVAILABLE FOR COMP, COMP BY DONATION OR INDUSTRY TICKETS.

THE BUYER

Buyers will be able to purchase tickets released via Ticket Return during the Ticket Return period. These tickets are found on the main R&V x Moshtix ticketing page.

NO REFUND POLICY

Reminder that the festival operates a firm NO REFUND POLICY. This is a standard event ticketing policy across the industry to provide certainty for event planners.

WHY CAN’T I SIMPLY CHANGE THE NAME ON THE TICKET?

Again, Rhythm and Vines operates a NO REFUND POLICY. As an additional security measure, we require ticket holders to enter their Full Names on each individual ticket, to ensure that the person attending matches the ID of the attendee at the festival check in. Not only does this make it harder for scammers and scalpers to operate, this also allows us to fulfill our liquor licensing requirements and also helps facilitate our RFID wristband technology, which offers a range of benefits including attendee safety.

OTHER TICKETING TIPS

  • Tickets are suppressed and are set to be distributed to ticket holders from Dec 3, 2024
  • No name changes are available. Click here for instructions on how to make amends to your ticket should you have made a genuine mistake, such as name misspelling or date of birth.
  • We encourage you to upgrade your tickets to Secure Tickets. Secure Tickets allow you to apply for a full refund on your order should you, or anyone in your party, be unable to attend due to an unforeseen circumstance listed in the Secure Tickets Terms and Conditions. For more info, head here: vines.news/ticketsecure
  • If there are no tickets available for your desired campground, we suggest you purchase any others that become available on the Moshtix page. Whilst you won’t be able to set your tent up in your friends campsite, you will be able to visit them or even sleep in their tent providing you have a valid onsite camping wristband (only exception is Premium Camp which is exclusive to Premium Camp wristbands).
  • For Premium Accommodation packages, you may be able to change the name of people within your package up to a certain date. Contact our Premium Services team via our chat or email hello@rhythmandvines.co.nz
Tickets

I can't make it anymore. Refund?

Unfortunately not. Rhythm and Vines has a strict no-refund policy. Rhythm and Vines operates a healthy Ticket Return market later in the year, so you have a great chance of returning your ticket for sale, for someone else to purchase. Please note that this is subject to the festival allocation selling out.

How does Ticket Return work (formerly Resale)?

👈🏼BACK TO FAQS

Tickets
Tickets, refund

Is there a limit to the number of tickets I can purchase?

Yes, you can purchase up to four tickets under one account. This is to reduce ticket scalping and to reduce other issues with multiple ticket purchases.

👈🏼BACK TO FAQS

Tickets
Tickets

If I buy a resold Ticket via Moshtix, will it have my name on it?

Yes! Tickets purchased via the Moshtix Official Ticket Return Facility work exactly the same way as those originally sold to the event via Moshtix. This means that when you purchase your Ticket Return ticket, Moshtix will collect name and/or date of birth information for each ticket.

👈🏼BACK TO FAQS

Tickets
Resale, Moshtix, Tickets

Can I buy a Single Day Ticket?

Limited single-day tickets are released depending on capacity. This gives you single-day access to the festival either DECEMBER 29, DECEMBER 30 OR DECEMBER 31.

You won’t be able to access the campgrounds on a single-day pass. Nearby Woodland's Camping offer accommodation for single-day ticket holders.

💡BUY TICKETS

👈🏼BACK TO FAQS

Tickets
Tickets

How can I upgrade my ticket to include Camping, Camping Gold or VIP?

Technically, we don't have upgrades.

If you already have a ticket, and you decide to purchase a more expensive ticket or package, then you may apply to have your original ticket refunded.

We recommend you contact Moshtix to assess your options.

👈🏼BACK TO FAQS

Tickets
upgrade, camping, vintage, VIP

Why do I have to put my name on the ticket?

This is to ensure you are who you say you are and acts as an extra measure against scamming and scalping, as well as an additional tool for managing our liquor licence for the festival. The name on your ticket will link to your RFID wristband.

All names on tickets have to match your ID when checked at the gate.

Make sure you've put the correct name on your ticket so you have no problems coming into party with us.

👈🏼BACK TO FAQS

Tickets
Tickets

What is a Gold Pass?

Gold Passes were made available to Treble Campers only.

The GOLD Pass includes express check-in, dedicated showers and flush loo facilities, chill out space and access to a powder room within Treble or Camp. Tent is not included.

People who have a GOLD PASS can still tent with mates who don't have it, but only the GOLD PASS members will have access to the Gold facilities.

👈🏼BACK TO FAQS

Camping, Tickets
Gold

What type of bedding can I bring?

Air mattresses and camping rolls are best suited to the onsite camping environment. Bring your sleeping bag/duvet and pillow to make your camp bed nice and cozy!

Foam mattresses are not permitted as they pose a potential fire hazard.

👈🏼BACK TO FAQS

Camping
camping, bedding, mattress, Bookatent

My friend has a Gold Pass, and I have normal camping. Can we tent together?

Yes.

People who have a GOLD PASS can still tent with mates who don't have it, but only the GOLD PASS members will have access to the Gold facilities.

👈🏼BACK TO FAQS

Camping
camping, Gold

Can I bring alcohol into the campgrounds?

No. Our liquor licence does NOT allow BYO alcohol (bring your own alcohol). Our lively Camp Bars will provide drinks at very reasonable prices. The camp bars will be open the following hours:

  • December 28th: 2 pm-midnight
  • December 29th: 10:30am - 3 pm
  • December 30th: 10:30 am - 3 pm
  • December 31st: 10:30 am - 3 pm

The Festival bars located within the festival site open from 2pm each day from December 29th. Times are subject to change.

👈🏼BACK TO FAQS

Camping
camping, restrictions, alcohol

Can I bring a campervan to R&V?

There are no Campervan facilities at R&V, sorry. However, you are welcome to park it in the festival car park, but you won't be able to sleep in it.

Here are some local Gisborne campervan parks:

💡Waikanae Top 10 Holiday Park
info@waikanaebeachtop10.co.nz
gisborneholidaypark.co.nz

💡Showgrounds Motor Camp
camp@gisborneshow.co.nz
www.gisborneshow.co.nz

💡Gisborne NZMCA Park
Centennial Marine Drive

We suggest contacting the Gisborne i-Site for campervan options around Gisborne.

Email: info@gisbornenz.com or ring: 06-868 6139

Or contact the Gisborne i-SITE information centre info@gisbornenz.com

06-868 6139

👈🏼BACK TO FAQS

Camping
campervan

Can I go back to my campsite during the festival?

You sure can! This is part of the attraction of the Onsite Camping experience. If you want to get away from it all for a break or a quick lie down, you’re only minutes away from your tent.

Please note that due to the conditions of our liquor licence, there will be a one-way door policy at midnight on December 29th and 30th and then at 2:30 am on the 31st. Once you leave the festival site after these hours, you won’t be allowed back in.

👈🏼BACK TO FAQS

Camping
camping, Bookatent

My friends are in a campground that is sold out. I don't want to sleep by myself.

We work hard to ensure a good customer experience in the campgrounds with the right number of showers, toilets etc., hence the strict capacity rules we have in place for onsite camping.

Once the setup period on December 28th is over, all campers can access any of the campgrounds. The exception is that general campers (Bass, Rhythm, Meadow, Sundown, Treble, Lil Treble) cannot access Premium Camp or the Glamping Village.

There is nothing preventing you from sleeping in your mate's tent in a different campground... 😉

👈🏼BACK TO FAQS

Camping
camping, Bookatent

Where is Treble, Lil Treble, Premium, Bass, Rhythm, and Meadow Camp?

Camping amongst the vines at Rhythm and Vines is an experience like no other. Campground facilities include portaloo toilets, camping shower blocks, shaded seating areas, camp stores, garden bars and food courts. All our campgrounds are located onsite, all within a very short walk from all the festival stages.

👈🏼VIEW MAP (note: subject to change)

The different camping zones are as follows:

👈🏼BASS CAMP

Bass Camp is located within our beautiful Waiohika Campgrounds on Waiohika Estate, conveniently on the doorstep of the festival itself. Situated within the vines, near Vines Village, The One Vines Stage and Cellar Stage.

👈🏼RHYTHM CAMP

Rhythm Camp is our smallest camping zone, nestled within the vines between Cellar Stage and Rhythm Stage.

👈🏼MEADOW CAMP

Meadow Camp is tucked in the pastures behind the Rhythm Stage. An open field camping experience, plenty of space and the quietest campground to escape it all.

👈🏼TREBLE CAMP

Treble Camp is the festival’s largest campground. Situated within the vines, on the outskirts of the festival, Treble Camp is the closest campground to the main carpark of the festival, and only 5mins walk to get from your tent through to the festival gates. They don’t call it Trouble Camp for anything.

TREBLE GOLD PASS holders include express check-in, dedicated showers and flush loo facilities, chill-out space and access to a powder room within Treble Camp. A tent is not included. People who have a GOLD PASS can still tent with mates who don't have it, but only the GOLD PASS members will have access to the Gold facilities.

👈🏼LIL TREBLE

Lil Treble Camp is a boutique camping offering right next to Treble Camp and our closest campground to the festival carpark.

👈🏼PREMIUM CAMP

Premium Camp offers a more refined camping product with a limited capacity and access to more modern camping facilities such as showers and toilets. All Premium Campers get the additional benefit of Vintage Club access once in the festival itself. Premium Camp is located opposite Sundown Camp and is very handy to the festival entrance.

👈🏼BACK TO FAQS

Camping
camping, Map, location

How can I camp with my friends?

The best way to ensure you can camp with your friends is to be sure you have purchased for the same Camp and arrive together.

Camping spots are allocated by staff upon your arrival to ensure there's enough space for everyone. Meet up with your group before heading over to Camping so that you can get neighbouring spots.

If you have a Bookatent Premium package (Glamping and Prem-Tent), the spots are allocated in advance. You may email hello@rhythmandvines.co.nz to make a co-location request for packages.

👈🏼BACK TO FAQS

Camping
camping, Bookatent

Do I need to bring my own tent?

Yes, if you have a camping ticket for Treble, Sundown, Rhythm, Bass, Meadow Camp, Lil Treble or Premium Camp, then you need to bring your own tent. (And remove it after the festival!).

And, of course, if you purchased one of our Bookatent Premium Packages in Premium Camp (via Glamp + Prem Tent packages). These packages obviously include your tent.

👈🏼BACK TO FAQS

Camping
camping, tent, Bookatent

Can I visit friends in other campgrounds?

If you have a Camping ticket, you will be able to visit friends in any campground once the festival is operating. However, during the load-in day on December 28th, access to the campgrounds will be limited to the Camp you have purchased for. This is to ensure efficient load-in and helps improve the overall camping experience.

General campers can not visit Premium Camp, Glamping, or Prem-Tent Village, which are exclusive to holders of Premium Camp wristbands. Premium Campers are allowed to visit all other General Camp zones.

👈🏼BACK TO FAQS

Camping
camping

Is there power at the campsites?

No, the camping sites are not powered. Premium Camp and onsite accommodation packages offer phone charging stations. We recommend bringing a fully charged power bank to R&V to keep your phone going!

👈🏼BACK TO FAQS

Camping
camping, power, charge, Bookatent

What is Woodlands Camping?

Woodlands Camping is located at a neighbouring property next to R&V.

They offer multi-day camping packages as well as single-night camping. This campground is R18 and non-BYO.

Campervans are not allowed at Woodlands this year.

Facilities include: Camp shop, toilets and hot showers, girls powder room - for hairdryers etc, and availability to charge your phones, devices etc.

Please visit their website for more info and to buy tickets.

💡woodlandscamping.co.nz

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Camping
Woodlands, camping, campervan

Can I change campgrounds?

Swapping campsites is subject to availability. To request this, log into your Moshtix account and select "Manage Tickets & Booking History", then "Help with this Order". * Fees may apply.


Therefore, it is important that you buy early to get into your favourite campground.


The campground capacities ensure we have enough infrastructure in place at each campground to provide the ultimate camping experience.

👈🏼BACK TO FAQS

Camping
camping

Are there secure lockers onsite?

There are no secure lockers onsite. Please don't bring any valuable items to the festival.

👈🏼​

👈🏼BACK TO FAQS

Camping

What size tent can I bring?

For onsite camping at R&V, all tents need to be a normal 4-person tent or smaller (3m x 3m). No oversized tents. Tent size is limited by the width of the space between the vines, which is 3m.

👈🏼BACK TO FAQS

Camping
camping, tent

Is there powder or pamper rooms?

Yes, there are powder and pamper rooms located around the festival site.

👈🏼BACK TO FAQS

Festival Info, Camping

Can I bring in prescription medicine?

Attendees with medicinal prescriptions can bring it into the festival, but you will need to keep consumption within the prescribed limit (for the amount of time on site) and provide evidence of your prescription beforehand and on-site.

Reach out to hello@rhythmandvines.co.nz to register your script so you don’t have any issues during check-in!

👈🏼BACK TO FAQS

Festival Info, Camping

Where can I park my car in Gisborne?

Gisborne has several public car parks.

💡CLICK HERE FOR MORE INFORMATION

👈🏼BACK TO FAQS

Festival Info
Parking

How do Busses work at the event?

Get your bus pass to get you to and from the festival site each day. Multi day and/or single day bus passes available.

See everything you need to know about bus services for Rhythm and Vines.

TICKETED BUS SERVICE - 3 DAY + SINGLE DAY PASSES AVAILABLE

Ticketed bus services are available for all attendees running to and from the festival. 3 Day and Single Day bus passes are available. Hotel and Motel package holders automatically have bus passes included in their package.

You can only pre-buy your bus pass online only.

R&V strongly encourages you to purchase your ticket online to save time waiting in lines when you arrive at the festival. If you haven’t purchased your ticket, you can still catch the bus, but will be required to line up and purchase your bus ticket at the drop off zone.

Online Ticket Prices

  • 3 Day Bus Pass - $65.99 +bf
  • Single Day Bus Pass - $40.25 +bf

Please note, box office tickets are more expensive so buy online and save.

Ticketed Bus Service Times

  • Dec 29 - 1:30pm - 2:00am
  • Dec 30 - 1:30pm - 2:00am
  • Dec 31 - 1:30pm - 6:00am

Ticketed Bus Service Pick Up Locations

There will be eight pick up points taking passengers to the festival:

  • Gisborne City (Fitzherbert Street)
  • Gisborne City (i-Site)
  • Wainui (Okitu Store)
  • Kaiti School
  • Gisborne Girls High School
  • Lytton West Shops
  • Ormond Village
  • Makaraka

Ticketed Bus Service Drop Off LocationsThere are five separate unloading locations for patrons leaving R&V

  • Wainui (Okitu Store)
  • City (Fitzherbert Street)
  • City (iSite)
  • Makaraka
  • Ormond Village

BUY HERE: https://moshtix.co.nz/v2/event/bus-passes-rhythm-and-vines-2024/170601?skin=RV24spice

GO GIZZY SHUTTLE SERVICE - R&V ONSITE CAMPERS

December 29 - December 31

9am - 1:30pm each day

Thanks to Trust Tairawhiti, a Campers Shuttle will be operating for those wanting to experience Gisborne without taking their cars. The Bus will be operating from 9am - 1:30pm on December 29, 30 and 31. The shuttle leaving from R&V Onsite Camping and dropping campers off at Gisborne i-Site or Fitzherbert Street. A $4 Shuttle fee will apply each way and will be able to be paid using your Wayver wristband.

For more information or further questions about Rhythm and Vines festival, head to our FAQ page.

👈🏼BACK TO FAQS

Festival Info
festival times, Check-in

What accessibility facilities are available at the event?

Our team are constantly working towards improving the accessibility of the site. Unfortunately, there are challenges to adapting a working farmland and vineyard into a fully accessible event space, but each year our site team are making improvements to the site layout and improving infrastructure to ensure ALL of our customers can get to experience the best of Rhythm and Vines.

R&V has the following accessible features:

  • Accessible toilets are situated in all campsite areas and Locations around the festival site.
  • Gravelled roads lead between our major stages (not on the grass).
  • Accessibility platforms at both the Vines and Rhythm stages.
  • Accessibility parks are available on application.

If you have accessibility requirements and wish to attend Rhythm and Vines, we ask that you fill out the form below. This will help our team be aware of your requirements. Our customer experience team will come back to you with any specific requests and aim to accommodate where possible.

Any feedback will also help make Rhythm and Vines a better event, and we thank you in advance.

💡ACCESSIBILITY FORM

👈🏼BACK TO FAQS

Festival Info
location, access, disability, wheelchair access

Can I pay for stuff with cash or EFTPOS?

You use Cash, EFTPOS or a credit card to load money onto your R&V wristband (Wayver, formerly known as AWOP). But after that, everything is paid for using your Wristband. Festival stores, bars and eateries only accept Wayver.

💡What is Wayver

👈🏼BACK TO FAQS

Festival Info
Cash

What forms of ID do you accept?

By LAW, the ONLY forms of ID we can accept at R&V Check-in are:

  • A valid and current NZ Photo Drivers’ License
  • A valid and current NZ or overseas Passport
  • Kiwi Access Card (apply for yours here)

Overseas IDs, expired IDs, Student IDs, credit cards, birth certificates, library cards, and gun licenses will NOT be accepted. If you are from overseas, please present your passport.

Our advice to you:

  • If your ID is super old (can hardly see the photo) or you have completely changed your look - you will need to bring a secondary photo ID.
  • DON’T go for your new Driver’s License if it is not 100% guaranteed to be ready before Rhythm.
  • If you’re the silly bugger who went out on the town with your only form of photo ID and lost it right before R&V - then unfortunately, that's a you problem, and there's nothing we can do.
  • All photo ID matters are legal issues - that means there is no wriggle room. Please don't waste your time begging us to let you in with a photo of your ID or asking to use another unofficial form of ID.

Make sure you have this sorted so you don’t miss out on R&V this year! Be sure to remind your mates.

👈🏼BACK TO FAQS

Festival Info
restrictions, age

What can I and can’t I bring into the campgrounds or festival?

IF IN DOUBT, DON’T BRING IT. ORGANISERS RESERVE THE RIGHT TO CHANGE THESE GUIDELINES AS REQUIRED.

ITEMCAMPSITEARENAAerosols over 250ml.❌❌Air Horns / Megaphones❌❌Alcohol❌❌All gas canisters of any size (including nitrous oxide).❌❌Animals (other than registered hearing dogs or guide dogs).❌❌Any goods for unauthorised trading or unauthorised merchandise.❌❌Anything that could be reasonably be considered for use as a weapon including oversized lighters or any item which may cause danger, offence or disruption to any other person.❌❌Cameras, film, or video equipment. Lenses must be less than 6 inches. *Professional cameras and video / audio equipment are strictly prohibited.✅✅Camping Equipment including sleeping roll mats, sleeping bags, plastic cutlery, tin openers. leather style multiple tools and FOAM MATTRESSES are not permitted unless they have a fire retardant cover. If in doubt, don’t bring it. ✅❌Cans (Non alcoholic and maximum 6 per person)✅❌Chairs / Stools / Inflatable Loungers✅❌Chinese Sky Lanterns / Paper Lanterns❌❌Cigarettes / vapes for personal use. Excessive amounts of cigarettes (ie. More than for personal consumption) will be confiscated✅✅Disposable BBQs and permitted cooking stoves: meth stoves including fuel, blow torches, solid fuel stove / petrol burners, gel stove, green base camp cooker, firelighter stoves❌❌Drones and other flying devices.❌❌Fireworks / Pyrotechnics, Flares / Distress Flares❌❌Fitted Gas Canisters❌❌Flags (no metal or plastic poles / wooden only)✅✅Gazebos (Maximum size 3m x 3m)✅❌Generators❌❌Glass bottles under 100ml, such as small perfume bottles, nail varnish, and small mirrors, will be permitted. Glass bottles, jars, containers over 100ml are not permitted.✅✅Hi-vis and reflective jacket❌❌Illegal Substances (drugs) and legals highs, new psychoactive substances and unidentifiable substances - including Nitrous oxide❌❌Medication if accompanied by doctors note / prescription) Must be in prescription bottle. Amount required for duration of festival only. Email hello@rhythmandvines.co.nz to register your medication.✅✅Nitrous Oxide and any items associated with the taking of NPS and NOS (Including but not limited to balloons, whipped cream dispensers, water crackers / CO2 dispensers)❌❌Nonalcoholic drinks (less than 600ml, sealed) in plastic reusable bottles (No Glass). Empty Reusable Plastic & Metal Bottles are permitted.✅✅Packaged food. Snacks sufficient for personal consumption only. Excessive amounts will be confiscated ✅✅Portable laser equipment and pens❌❌Selfie Sticks✅✅Small Portable speakers are permitted in Campsites✅❌Soft side cool bags (if for personal use)✅❌Spray Cans❌❌Umbrellas - inc. Golf Umbrellas / Metal hammers❌❌Unauthorised professional film or video equipment, radios or walkie talkies❌❌

👈🏼BACK TO FAQS

Festival Info

Can I sleep in my car or campervan?

No. Sleeping in vehicles in the carpark is prohibited and there are no Campervan facilities at R&V, sorry. You can bring your campervan into the carpark; however, you are not allowed to sleep in it. You will be required to camp within the campgrounds in a tent or in one of our accommodation options. You will need to have a camping ticket.

Here are some local Gisborne campervan parks that might be able to help if you are looking for somewhere local:

💡Waikanae Top 10 Holiday Park

💡Showgrounds Motor Camp

💡Gisborne NZMCA Park

👈🏼BACK TO FAQS

Festival Info
camping, campervan, sleep

Is there car parking on site?

Yes, there is free parking onsite. Please allow for extra time as car searches are required as part of our licence and do cause delays during peak periods.

👈🏼BACK TO FAQS

Festival Info
Parking

How do I apply to be a part of Rhythm and Vines?

For jobs, Volunteer opportunities, Artist submissions and Vendors, please head to the application page below.

💡APPLY FOR RHYTHM

👈🏼BACK TO FAQS

Festival Info
Volunteer, talent, submission, Jobs

Are there bus services to and from Gisborne from other cities?

Yes. Intercity runs a special bus to and from Rhythm and Vines. Head to their website below for details.

👉🏻BOOK HERE

👈🏼BACK TO FAQS

Festival Info
location, Bus

When is Rhythm and Vines?

Rhythm and Vines camping opens up on DECEMBER 28 (Onsite campers only), with the festival officially starting at 2 pm on DECEMBER 29. Each day the festival finishes just after midnight, except for New Year’s Eve, which the party goes through till sunrise, welcoming in the first sunrise of the New Year.

See below dates and times:

CAMPERS *

  • December 28th: Check-in opens 9:30 AM
    * must hold a valid camping pass to access campgrounds

FESTIVAL

  • December 29th: 2 PM gates open – 12:30 AM gates close
  • December 30th: 2 PM gates open – 12:30 AM gates close
  • December 31st: 2 PM gates open – 6:00 AM gates close


Please note organisers reserve the right to alter these times.

👈🏼BACK TO FAQS

Festival Info
Time, camping, when, festival times

Will there be Drug Checking/Testing at the festival?

Rhythm and Vines supports the New Zealand Drug Foundation in offering on-site drug checking, a service that provides patrons a space to be better informed about substances that may be in circulation. This service is free to patrons and will be open from 11am - 6pm on 29 - 31 December, opposite The Haven. Refer to the Festival Map for the location.

👈BACK TO FAQS

Festival Info
[]

How do Taxi’s work at the event?

Taxi’s are another common tool people utilise when exiting the festival after the event. They are located out of the main gate by the bus pick up location. While getting in a taxi can be very convenient its important to note these key factors to ensure you aren’t putting yourself in a compromising situation.

  • Before entering the vehicle, check the license plate number, make and model of the vehicle matches the information on your app. All small passenger drivers are required to have their ID card prominently on display. Check the driver's Passenger Endorsement/ID card is clearly on display, and matches the name of the driver on your app.

Taxi’s and independent operators:

  • Agree on means of charging before your ride starts. If there’s no meter in the vehicle, agree on a fare before you start your ride. If you think your fare was too high, you can make a claim to the dispute’s tribunal.
  • Taxi drivers don’t need to operate under an operator, if they have the right licence and endorsement, they can pick up passengers. If you hail a taxi, or get into a vehicle in a taxi rank, note the number plate and driver ID so that you have their details later if you need them.

Passengers should contact the NZ Police on 111 straight away if they experience serious improper behaviour from a taxi or rideshare driver.

👈🏼BACK TO FAQS

Festival Info
festival times, Check-in

I'm camping onsite. How can I get into town?

There may be a campers bus available to take campers into town and back during the day. Fees apply.

👈🏼BACK TO FAQS

Festival Info
Bus

What time does check-in open & close?

Check-in times are as follows:

December 28: 9:30 AM - 9 PM (Campers only)

December 29: 9:30AM - 9PM

December 30: 1 PM - 9 PM

December 31: 1 PM - 9 PM

SPARK ARENA EARLY CHECK-IN

Please note, if you are Auckland based on December 27, you can check in early via our special Spark Arena check-in. We will release information closer to the time.

Please note organisers reserve the right to alter these times.

👈🏼BACK TO FAQS

Festival Info
festival times, Check-in

Does the festival have a safe space?

Yes, we call it The Haven. Being a festival, we love to create spaces that are stimulating for all of the senses. However, we know this can sometimes get overwhelming. THE HAVEN is our safe space area that is located next to St Johns and other medical services. THE HAVEN provides a relaxing sanctuary where trained staff are available for anyone that needs extra support or a quiet moment away. We want everyone to feel safe, so take care of each other. Visit The Haven, or tell security if something doesn’t seem right.

👈🏼BACK TO FAQS

Festival Info

Does the festival have re-useable cups?

Rhythm and Vines have teamed up with TURN to take climate action and fight single-use plastics. TURN cups are REUSABLE and a green alternative to single-use plastic cups. The catch?

This only works if you reTURN your cup to the designated reTURN bins throughout the festival. Scan the QR code on TURN cups or bar signs to enter to win exclusive rewards. The earth thanks you!

How to join the reTURNable revolution and win rewards:

  1. Scan the QR code on TURN cups or bar signs around the festival.
  2. Enjoy your drink.
  3. Drop in a reTURN bin. If you win, you’ll receive a text message.

👈🏼BACK TO FAQS

Festival Info

Is it R18?

Rhythm & Vines is strictly R18. Anyone under this age will be denied entry.

You must be 18 on the day you check in to R&V. For example (and unfortunately), if you are turning 18 on December 29, then you will only be allowed entry on December 29 and won’t be allowed into the campgrounds on December 28.

To be admitted to the festival, everyone must show a valid photo ID in addition to your ticket with bar-code.

💡WHAT ARE THE FORMS OF ID

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Festival Info
restrictions, age

Is there somewhere to recycle my Vape?

Rhythm & Vines is one of the first festivals in the world to provide vape recycling service on-site. VapeCycle is back on site this year, and they guarantee to recycle 100% of the products returned to their bins at R&V. You can find VapeCycle Bins in each of the 3 General Stores.Head to the website below to find out more.

👈🏼BACK TO FAQS

Festival Info

When I arrive, where do I go?

💡Staying in Onsite Camping

Entry gate is GATE D. This will be clearly identified with signage. Park your car in the carpark and proceed to the Camping Check-in Tent (signposted). This is where you will receive your wristband for Onsite Camping. You can then proceed to your campground, which is signposted.

💡3-Day General Admission or Vintage Club

If you have a bus pass, when you catch your bus, this will drop you off near the entrance of the festival. Simply hop off the bus and follow the signs to the festival Check-In.

If bringing out your own car, getting dropped off, or Taxi, this will require you going into GATE D. Once you are in the carpark, follow the signs to the Festival Check-in.

Please only come out to the festival on December 29th to receive your 3-Day or VIP wristband. We won't be processing any 3 Day only passes on December 28th (exclusively Campers only).

💡Single-Day Ticketholders

If you have a bus pass, when you catch your bus, this will drop you off near the entrance of the festival. Simply hop off the bus and follow the signs to the festival Check-In.

If bringing out your own car, getting dropped off, or Taxi, this will require you going into GATE D. Once you are in the carpark, follow the signs to the Festival Check-in.

Please only come to the Festival Check-In on the day of your purchased Single Day ticket, i.e. December 29th, 30th and 31st. You cannot get wristbands in advance for other days.

💡View Map

👈🏼BACK TO FAQS

Festival Info
camping, Where, Check-in

Where is Rhythm and Vines?

Rhythm & Vines is located at Waiohika Estate in the sunny town of Gisborne on the North Island’s east coast, New Zealand.

💡The address is 75 Waimata Valley Rd, Hexton, Gisborne.

Once in Gisborne, you have the ability to park at the festival site, or you can catch one of our Festival Buses. Taxis will also be operating in Gisborne.

👈🏼BACK TO FAQS

Festival Info
Where, location

Who is playing?

For the current festival lineup, check our Artists page on our website

The first release of acts is usually released in August, with a final release in November. However, this is subject to change. Keep in touch via Rhythm and Vines socials for updates.

Instagram

Facebook

👈🏼BACK TO FAQS

Festival Info
Lineup, artists

What festival bus services are available?

See everything you need to know about bus services for Rhythm and Vines.

🚌BUY BUS PASSES

💡TICKETED BUS SERVICE - 3 DAY + SINGLE DAY PASSES AVAILABLE


Ticketed bus services are available for all attendees running to and from the festival. 3 Day and Single Day bus passes are available. Hotel and Motel package holders automatically have bus passes included in their packages.

You can buy your bus pass either online, through Gisborne iSite (from December 26) or when you arrive onsite (during the festival).

R&V strongly encourages you to purchase your ticket online to save time waiting in lines when you arrive at the festival. If you haven’t purchased your ticket, you can still catch the bus but will be required to line up and purchase your bus ticket at the drop-off zone.

Online Ticket Prices

  • 3 Day Bus Pass - $52.50 +bf
  • Single Day Bus Pass - $30.00 +bf

Please note box office tickets are more expensive, so buy online and save.

Ticketed Bus Service Times

  • Dec 29 - 1:30 pm - 2:00 am
  • Dec 30 - 1:30 pm - 2:00 am
  • Dec 31 - 1:30 pm - 6:00 am

Ticketed Bus Service Pick Up Locations

There will be six pick-up points taking passengers to the festival:

  • Gisborne City (Fitzherbert Street)
  • Gisborne City (i-Site)
  • Wainui (Okitu Store)
  • Kaiti School
  • Gisborne Girls High School
  • Lytton West Shops

Ticketed Bus Service Drop Off Locations

There are three separate unloading locations for patrons leaving R&V

  • Wainui (Okitu Store)
  • City (Fitzherbert Street)
  • City (iSite)

💡R&V ONSITE CAMPERS

Unfortunately, due to bus shortages, we are unable to provide a bus service for onsite campers this year (we usually have a morning bus taking campers into town).

Campers may buy the available bus tickets, but please be aware that the earliest bus leaves the site at 2.30 pm, and also, please be aware that there may be queues and delays getting in and out of the carpark, so your patience with our staff will be appreciated.

City to Festival: This service will pick up attendees at regular intervals from 1.30 pm to 9.30 pm on the 29th - 31st December.

Festival to City:

Buses will operate at regular intervals from the bus loading zone from 2:30 pm - 2.00 am and 10:30 pm - 6.00 am on the 31st, going to the following destinations.

👉🏻Are there bus services to and from Gisborne from other cities?

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Bus

If I have already topped up my ticket, can I add more credit online?

Yes, you can. When your ticket is scanned at the festival, if you topped up twice it will combine both purchases and load the total value onto your wristband.

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How do I manage my Bookatent package?

If you have one of these packages then you may request a Name Change or Cancellation.

  • Glamping
  • Prem-Tent

Name Change: Please visit THIS LINK, fill in the form and await the response.

Cancellation: Please email mara@rhythmandvines.co.nz

If you have another type of Bookatent package, then you will need to log in to your Moshtix account and click Help to open a customer service query.

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Can I top up my Wayver account before the festival?

Online Top Ups – Skip The Queue!!

  1. Go to https://my.wayver.co.nz
  2. Login or create an account by using Facebook or an email address.
  3. Select ‘IM GOING TO AN EVENT’ and enter your MOSHTIX ticket number (NOT Order ID) or scan the QR code on your ticket with your phone.
  4. Select an amount that you wish to top up. Complete the online payment.
  5. Upon completion, a badge will be created in your account with the ticket number and the
    value of credit applied.
  6. Present your ticket at the event and your balance will be loaded onto your wristband automatically.


NOTE: Once you redeem your ticket at the festival, you can no longer top up online. You will need to visit the onsite Top Up Bank to add more funds.

Any other enquiries, please contact info@wayver.io, and one of their team will be happy to assist.

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money

I have sold my ticket, but I have topped it up online. How do I get my money back?

Please get in touch with Wayver, they can credit the card back used to make the purchase.

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If I bought multiple tickets, how do I know which tickets I have topped up online?

When you top up a specific ticket, a badge will be created in your Wayver Account. This will have the ticket number that was topped up as well as the amount you purchased. You can reference this prior to arrival to ensure the right person has the correct ticket.

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I topped up online, but no credit is showing on my wristband.

Please stop in at the Wayver Top Up Bank, and they will rectify this for you.

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What if I have money left on my Wayver?

Refund booths will be operating at the R&V Onsite camping on January 1st.

Refunds are also available from the Wayver website up to a month after the festival ends. You will need to provide the Chip Number on the back of the RFID chip on your wristband to get your refund. Don't forget about it!

If you miss the refund deadline, sorry, there is nothing we can do.

💡Wayver Refunds

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AWOP, money

What is the $150 Deposit?

We’re doing things a little differently this year, now you can secure the time of your life with a $150 ticket deposit for Rhythm and Vines 2024!

How does it work? ⚡️

Follow these simple steps:

💎STEP 1: Head to rhythmandvines.co.nz/tickets. Select the Deposit option.

💎STEP 2: Purchase the Deposit for the category of ticket you require, until 29th Feb 2024 5pm, unless sold out prior. By paying a Deposit you are agreeing to pay for the balance of the Ticket price (as indicated above for the relevant ticket category) on or before 1 May 2024.

💎STEP 3: You will be emailed on the 5th March 2024 with instructions on how to pay the Balance of your ticket price (as indicated above for the relevant ticket category) and receive your ticket.

💎STEP 4: You have until the 1st May 2024 5pm to pay your balance to finalise your ticket purchase.

💎STEP 5: Come to Gisborne in December and have the time of your life.

Other details include:

→ From $150 per Ticket Deposit available on limited allocation of Treble Camp, Treble Camp Gold, Meadow Camp, Premium Camp, Bookatent packages in Bass or Rhythm Camp, 3 Day GA or Vintage Club festival tickets.→ Not available for Premium Accommodation packages.

→ * ZIP is pending relevant application and approval

→ Terms and Conditions apply.

If I topped up online, do I have to apply for an online refund?

Yes, you do. Instead of creating a refund submission, click on the badge that was created when you topped up online and follow the instructions to complete refund process.

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I’m driving, tips for getting home safely?

Summer means road trips, parties, BBQs, and of course festival season. With plenty of people on the road to R&V, it’s important to look after yourself and your mates so everyone can get to and from Gisborne safely.

Drive sober and rested

If you and your mates plan on drinking or taking drugs, plan not to drive — use public transport, call a taxi, camp, or make sure one of your mates takes on the role of sober driver both on the way and way back.

There are legal limits for blood-alcohol levels when driving depending on your age, but the safest option is to drive sober. If you’ve been drinking the night before, you may still have the effects of alcohol the morning after.

If you’re unsure whether you’re still affected by alcohol or drugs, rest up before driving, share the driving with someone else, or arrange another way home. It’s always better to wait than risk hurting yourself or others.

Limits for blood-alcohol levels

Before you get behind the wheel, make sure you’re well rested so you’re alert. If you’re on a long roadie include rest beaks every couple of hours and share the driving.

Buckle up

Seatbelts save lives. They support you in a crash or when a vehicle stops suddenly. Make sure everyone buckles up before you start your journey.

Put the phone away

Driving requires your full attention, it’s not the time to use your phone. If you’re on a roadie with your mates, put someone in charge of music and directions so you don’t need to reach for your phone.

Take your time

Travel at a safe speed whenever you drive. This means following the speed limit and adjusting your speed to the road, traffic or weather conditions. In summer, there are more roadworks meaning more traffic as well as temporary speed limits. Plan for detours, rest breaks and extra traffic.

Getting to and from Gisborne

Intercity runs a special bus to and from R&V, with services running to and from Gisborne between Auckland, Napier and Wellington.

Book your Intercity bus

If you’re driving, make sure you know where you’re going before you set off. Check our journey planner for up-to-date travel information and journey times.

Journey Planner

You can also keep up to date on state highway conditions by following our Facebook pages.

NZTA Hawke’s Bay & Gisborne - Facebook

NZTA Waikato & Bay of Plenty - Facebook

For local road information, you can check out the local council’s websites or Facebook pages.

Make sure you check this before you drive or have a passenger in charge of directions check for you.

This summer roadworkers are out across the country making improvements. Expect delays and allow extra time before you travel. Road workers are out in all weather and do their best to keep everyone moving. Be tolerant and respectful of all crew members and follow any instructions on site. They’re helping to keep you safe.

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What is Wayver?

Wayver is our festival bank system Rhythm and Vines use to keep the event cashless. This helps minimise queues at the bars and improves access control. An RFID chip inside your wristband holds your money.

💡HOW DOES IT WORK?

You can top up your wristband with cash or via Eftpos, Visa or MasterCard at the onsite Top-Up booths (Festival Banks). The wristband will be given to you when you check in to the festival. Stations will be located all over the festival for you to top up as well as refund any money remaining. The first time you top up your electronic wristband, there will be a once-off service fee of $5. The maximum top-up at any one time is $300. Any on-site purchases will be made by scanning your Wayver chip and will deduct funds from your account.

💡WHERE CAN I TOP UP?

At various locations across the festival site. The exact locations will be released closer to the festival, but don't worry about queues, as there will be plenty of Wayver stations all over the site.

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AWOP, Cash